Robert Larsen
GBRIP OFF Product appeared to be available for shipment when the order was placed but was not. They charged my credit card right away even though the item was not in stock and available for shipment. When I canceled the order and asked for a refund because they could not fulfill the order they charged my credit card a service fee of $2.06. This is very bad business and you can be sure I will spread the word throughout the RV world as I am heavily involved in several RV Organizations. Charge me $2.06 when you can't deliver the product, UNBELIVABLE
Michael Moullet II
GBRefrigerator back to new! Received parts 2 day air. All parts were correct. After Installing and testing the refrigerator is working perfectly. Lots of great information on the website easy to order parts based on model number. Thank you!
Dan C.
GBSuper fast delivery and no hassle Super fast delivery and no hassle at all. Got the part I needed for my RV Norcold refrigerator in just 3 days - and I am currently boondocking in the desert of southern Arizona. Great service! I will definitely use RV Fridge Guys again if ever needed and recommend them to anyone looking for RV fridge parts. Thank you
Thomas Sanderson
GBOrdered parts June 20th 2023 and was… Ordered parts June 20th 2023 and was charged for the parts immediately. I still had not received delivery in late December, so I had requested a refund by January 5, 2024 with a 2 weeks notification if they could not deliver the parts. They charged me 6% fee to refund my money after having kept the funds for over 6 months. The stock market was up more than 10% and money markets 5% so they pulled in 11-16 % holding onto my money. Very slow on returning replies! I ordered a very common part, nothing exotic.
John Kucin Jr
GBDon't expect any return call if you have an issue with your order . I recently made a purchase from RV fridge guys . Upon receiving my order there were problems from the get-go . I was missing one piece of my order and another part that I ordered was superseded to a different part that did not fit . I have tried numerous occasions to contact the company and have not gotten any response through phone calls or emails , when you call the 800 number it transfers you to a cell phone that has a full mailbox with no other way of leaving a message this is quite frustrating .