Fast trips, great customer service both on the phone & in person The buses are always clean and (traffic permitting) arrive on time to location. They are organized and polite when boarding/on the bus. The phone customer service people are exceptionally nice and helpful with questions. If only they were a tad cheaper ($80 round trip can be a bit pricey!)

Excellent Way To Travel Took the Gold Vamoose bus with my family to NYC and return the weekend of May 8th. The ride was smooth and comfortable; the driver and Vamoose support staff were courteous, efficient and friendly. The bus was clean and very comfortable. The bottled water and newspaper provided each passenger were a very nice touch and appreciated. The convenience of the pickup location in Bethesda and drop-off point in NYC at 7th Avenue and 30th street are a major plus.

Inexpensive, reliable and convenient. I have taken Vamoose with my husband and with friends. It is always extremely reasonably priced and I can cancel or change my trip very easily on line. I also get points for free trips! The drivers seem very consciencous and try different routes when necessary [like during highway traffic jams]. While it's a long ride, I love being dropped off in midtown manhattan, within walking distance of the hotels I use and most other activities. Nice that they have a bathroom on the bus as generally they don't make pit stops.

A pleasure My partner is, for the most part, confined to a wheelchair. From the moment we arrived at the bus station (Bethesda) to the time we got off at the other end (Penn Station, New York) every member of staff went beyond the call of duty to ensure that our journey was made safely and comfortably. We were treated with respect and kindness. The journey to New York and the return journey from New York went so smoothly that the 4 hours went by without notice. I could spend all day writing positive things about our experience with Vamoose. Well done.

I rely on Vamoose Since the birth of my first grandchild in 1998, I have travelled to NYC from Bethesda about every other month. First, till "9/11" I went by air shuttle. Then Amtrak, but the Red Line Metro to Union Station was so unreliable and hence anxiety provoking ! My salvation arrived in the form of Vamoose, great for me since I live just over a mile away in Bethesda from the Waverley "station." Convenient, reliable, even safer lately with seat belts and almost luxurious if I can get a Gold bus ( please run more of Golds on weekend!). My only wish for improvement would be in return from 30 th and Seventh, provide temporary umbrellas or canopy for lineup when await boarding bus!