My first order: PERFECT My first order - Bimmer refunded it immediately when they realized it would not work on my car. They offered alternatives, prices, considerations and replied immediately with my follow up questions. The final downloads I ordered worked EXACTLY to specs. No issues and very helpful experts. Thank you Steve and Tyler!

Great company and customer support Great company and support! I initially placed an order on a product that apparently would not work on my car and was quickly informed via email by the company President Steve why the product I ordered would not work due to the year of my car (and immediately refunded my order) and he also recommended two products that would work. So I placed a new order based on Steve's recommendation. A couple of hours later, I received emails with detailed instructions on how to download and install the updates. I did run into some issues and reached out to the company and received a prompt reply that I need to restart my PC and disable some software to get it to work. After that all went smoothly. Great company and amazing customer support!

Prepare to be highly satisfied! Both my BMW vehicles (2017 640i/ F06 and 2013 Z4 35is/ E89) were in need of map database updates. After some quick research, I came across 'Bimmer America' ... and we were 'off to the races.' Their business website was super easy to understand and use ... their communication process in support of your purchase(s) is immediate and thorough ... and the end result of their product(s) and support -- a BMW with an up-to-date map/ navigation database -- is a very happy and highly satisfied customer! I will definitely 'be back' for all future map updates and support.

Great company and great technical support Great company and support! I placed an order on Wednesday 10/18/2023. A couple of hours later, I received emails with detailed instructions on how to download and install the updates. I ran into some issues and reached out to them. Tyler responded immediately with detailed guidance and instructions. I kept checking with him at every step of the process. After that all went smoothly. Great company and amazing customer support, thank you Tyler!

After my struggle with another vendor… After my struggle with another vendor and weeks of frustration I decided to take another try with a new vendor “Bimmer America” simple and straight forward delivery in days and Install on My BMW X5 2014 in less than 50 min. The instructions were easy and clear, after successful install worked on the first try. I wish I could add the same way a upgrade to have apple play in my BMW.