Very professional Our 2003 Chevy Malibu had issues with the anti-theft system: at random times it would forget it's key and go into 10 minute lockout mode. Cottman's diagnosed, replaced ignition lock and housing, and reprogrammed computer to recognize all this. Pricey, but probably better than dealer would have charged. They are very honest and reliable.

Quality They do good work, are honest, and suggest other concerns they find without trying to manipulate or scare customers. Dan and Tony are great guys! Tony is also very careful about whom he employs so the crew is also top-notch. Additionally, these guys do heavy line work. Most farm it out and aren't that good in the first place. This is a one stop shop.

What wonderful service What wonderful service! Though my car needed more than just transmission work, they kept me up-to-date on the repairs that were being done as well as any additional work that needed to be done as they were working on my car. Service was quick and thorough!

Great service. Not-so great follow up. I had a great experience with Cottman on my first visit. Tony, the owner and a technician potentially saved me several hundred dollars with his professional opinion and recommendation. However, after the recommended repairs were made I still continued to experience another issue. I called back to talk with Tony but the gentleman who works the desk would not allow me to talk to him. He said I’d have to drive there and come in to see Tony. We all have busy lives and having the opportunity to talk about my issue in a brief conversation is vital. This is my wife's car and she drives it every day. Arranging a day to switch cars and drive 20 minutes to his shop to ask a simple question is not acceptable. If I hadn’t ever been there and wanted to just “chat” with a tech I could understand but that wasn’t the case. I think the customer service person needs to re-think his policy.

Cottoman is a one-stop shop … Cottoman is a one-stop shop with above average customer service and care! Before Cottoman we used to take our vehicles to many different places depending on the issue. Since then we only go to Cottoman! They even stayed open after-hours so they could finish our vehicle and have it back to us Asap!