Quality They do good work, are honest, and suggest other concerns they find without trying to manipulate or scare customers. Dan and Tony are great guys! Tony is also very careful about whom he employs so the crew is also top-notch. Additionally, these guys do heavy line work. Most farm it out and aren't that good in the first place. This is a one stop shop.

Diagnostic Cot an diagnosed my 2002 Mercedes E 320 with a rough running engine. The effort expended by his technician would put new meaning to the word THOROUGH. The estimate was more than reasonable. The diagnostic was explained in great detail.when I will have the repair made I would would be judged stupid taking it anywhere else

Great service. Not-so great follow up. I had a great experience with Cottman on my first visit. Tony, the owner and a technician potentially saved me several hundred dollars with his professional opinion and recommendation. However, after the recommended repairs were made I still continued to experience another issue. I called back to talk with Tony but the gentleman who works the desk would not allow me to talk to him. He said I’d have to drive there and come in to see Tony. We all have busy lives and having the opportunity to talk about my issue in a brief conversation is vital. This is my wife's car and she drives it every day. Arranging a day to switch cars and drive 20 minutes to his shop to ask a simple question is not acceptable. If I hadn’t ever been there and wanted to just “chat” with a tech I could understand but that wasn’t the case. I think the customer service person needs to re-think his policy.

When our '07 Toyota Sequoia started… When our '07 Toyota Sequoia started having transmission troubles, we brought it to Cottmans, because of the excellent reviews. Problems were assessed and solved in a timely manner. I checked around for comparison prices on the work needed to be done, and theirs was fair. More importantly the staff, Daniel imparticularly, was very informative and did not make us feel like we were being ripped off. The next time we have transmission troubles, Cottman's will get the call!

Very professional Our 2003 Chevy Malibu had issues with the anti-theft system: at random times it would forget it's key and go into 10 minute lockout mode. Cottman's diagnosed, replaced ignition lock and housing, and reprogrammed computer to recognize all this. Pricey, but probably better than dealer would have charged. They are very honest and reliable.