Diagnostic Cot an diagnosed my 2002 Mercedes E 320 with a rough running engine. The effort expended by his technician would put new meaning to the word THOROUGH. The estimate was more than reasonable. The diagnostic was explained in great detail.when I will have the repair made I would would be judged stupid taking it anywhere else

My experience using Cottman. Cottman vehicle service center were very detailed in checking my Jeep for preventive issues. I was well pleased with the service and discounts applied to my vehicle. I will use them again without hesitation

Service was outstanding Service was outstanding. Follow up has been good. Currently we are on the road, the engine has started the shifting/rev activity again. Right now because we are so far away from Columbia (Harrisonburg VA) we stopped at the local AAMCO who seems to have further identified another issue. Probably not foreseen by the Cottman group. The team in Columbia did their best to get us in a service center near by, however we were still an hour and a half away from the one Cottman reserved when the check engine light came on again.

Great friendly front staff Great friendly front staff. Fast Service. Full transmission rebuild (not just replace) in 4 days. Vehicle was ready when promised. Work was first class. Undercar inspection revealed everything back to factory standards. Transmission performance is excellent. Only time will tell durability. But with 2 year warranty and current performance not worried about durability. Technician was very knowledgeable about my old 700R4.

Great customer service! Very friendly husband/wife operation. They had great customer service both on the phone and in person, actually listened to my problems, gave me options for solving them, and I didn't feel like they were just trying to do "business" and take all of my money. Genuine care went into checking my car over and fixing the issue. Very glad I was referred here I will be back in the future!