joseph finn
GBCar was not fixed properly Car was not fixed properly. Shortly after leaving it began leaking fuel. Quality Assurance was not complete. We notified Station / owner the night prior we were returning vehicle, spoke to him personally on phone. Returned vehicle the next day at opening. Some hours later when we called to check on progress we were notified that they were happy we called as they didn’t know why car was back. This was about 3.5 hours into work day. I feel that we should have went to the head of the line since we were a redo and certainly not have had to follow up on our own. If we hadn’t we would’ve more than likely had to wait another day as the car wouldn’t have been worked on. Finally was offered nothing for the inconvenience. I don’t ask in these situations I wait to see if something is offered eg a future oil change etc. In retrospect, if my wife hadn’t filled up the car immediately following with fuel the problem may not have been evident for some time. Was lucky we found out immediately. This was fuel related too so driving the car was not an option in my book. Happy to talk but would not recommend Cottman at this point Not due to error and QA more to lack of proactive it’s the day following for a “redo.” Joe Finn 757 708 6904
ALDEN WRIGHT
GBThanks for helping me to find out my … Thanks for helping me to find out my problem!!when no one else seems to no what they was doing to find out we're my noises was coming from....
TIM MORRIS
GBPerfect clutch install in my 2005 g35 Perfect clutch install in my 2005 g35 , but unfortunately upon leaving the shop I made it no less the 5 mile before having my infinity totaled... drove great until then 😐😐😐
William Schabot
GBTransmission work on my '47 They did some transmission work on my 1947 Dodge truck. They came highly recommended and now I know why. I was very happy with the results and would recommend them to anyone.
Ms B
GBThe guy who works on the cars is … The guy who works on the cars is great!! & very nice. They did run me around a little but nothing to the extreme. I will say they need a new lady answering the phone/front desk. Think her name is Catherine, carol whatever! She's nasty & gets smart over the phone. If I wasn't in a rush to get my car I would've laid her a** df out👊🏾👊🏾