William
USBecause There Just Isn't a Better Motorcycle Ins. Co. Out There Been insuring through Rider since the days when you would go to Mr. Bleiwise's house on Green Lane and sit on his couch in the living room while he determined and explained the insurance needed. He would go to another room and print out the insurance card. Give him a check, a little chit chat and away you went. Continued when the company moved to Morris Avenue in Union and still with Rider in Springfield. How do you keep customers coming back since 1974? Great customer service and products. There have been times when my motorcycle policy renewal slips my mind but someone at Rider would call and remind me and I could take care of everything over the phone. Now I get reminders in e-mail. I recommend Rider to all new riders because there just aren't any better deals out there. Keep up the great work.
Michael Dale
USThe Understand Bikers! This is a highly organized firm offering very competitive rates and a very easy web system for interacting with the the company. I feel like I am dealing with people who ride motorcycles themselves and understand riders. Fortunately, I have never had to call on them to service a claim!! That is where the "rubber meets the road." I hope I never have to, either.
Dave Rotundo
USRider custoomer since 1993… I have been with Rider since about 1993 and would never want to use another company for my bikes coverage. They have great rates and there has never been a time where I have needed to call and didn't get someone immediately on the phone. I like knowing the company covering my motorcycles ONLY deals with riders, and I appreciate that they don't spend all their money on millions of TV commercials nobody cares about!
Russ
USAbsolutely impossible to complete… Absolutely impossible to complete online by myself. Called for help and was walked through. If that didn't happen I could not have gotten insurance through you. Your IT people should be fired or retrained to understand that their system is terrible. I'm sure that you are chasing away paying customers.
Fastone
USGreat Company!! I have had Rider insurance for 4 or 5 years now. The rates are good, and I like the fact that each policy comes with 8 thousand dollars of accessory coverage for your motorcycle. I have been very pleased with Rider and think they are a great company.