Good but could be better Only issue i have is in using the customer portal. While renewing my policy, it should update to show that my policy is paid through the next 12 months, it didn't. It also should give a confirmation number before you log out, it didn't. I did subsequently get the confirmation in an email but not while renewing through the portal.

They were MUCH cheaper than anybody … They were MUCH cheaper than anybody else I called for quotes. Knock on wood I've never had to file a claim, and I pray I never do, so I can't say anything on how they are to with as far as claims go. The only reason I'm taking a star away is that last year they reclassified my Yamaha FZ-08 as a sport bike which raised my premiums about 25%. The few times I've had to call and talk to a person I got through quick and easy and they were very friendly to deal with. Overall they seem to be a great company other than them reclassifying my bike and upping the rates.

Because There Just Isn't a Better Motorcycle Ins. Co. Out There Been insuring through Rider since the days when you would go to Mr. Bleiwise's house on Green Lane and sit on his couch in the living room while he determined and explained the insurance needed. He would go to another room and print out the insurance card. Give him a check, a little chit chat and away you went. Continued when the company moved to Morris Avenue in Union and still with Rider in Springfield. How do you keep customers coming back since 1974? Great customer service and products. There have been times when my motorcycle policy renewal slips my mind but someone at Rider would call and remind me and I could take care of everything over the phone. Now I get reminders in e-mail. I recommend Rider to all new riders because there just aren't any better deals out there. Keep up the great work.

Rider representatives are helpful! Rider representatives are helpful and get back to me to answer questions promptly and in detail. They have good customer service and they hire workers that seem to care. I recommend Plymouth Rock Rider Insurance!

I've been in two (2) accidents I've been in two (2) accidents. On the first I was rear ended and Rider worked with the other drivers insurance to ensure my bike was returned to it's original condition. Second, a dog ran into my front wheel and while I was laid up in the hospital and at home they handled everything including a solid settlement that covered all my accessories.