K16kid
USI started with Rider back in 1976 when … I started with Rider back in 1976 when they served only New Jersey riders. Several times since then I've checked rates with other insurers and have stayed with Rider for 41 years now. I had only one occasion to file a claim and Rider cold not have been more cooperative - painless even! Rider meets all my needs!
Ricky Mehta
USFriendly and Affordable! Very friendly agents and offers affordable coverage. Fortunately I have never had to claim anything so I cannot speak to that. My only small complaint is that they could improve their online interface as logging in can sometimes be difficult.
Jim
USI found the customer rep to be … I found the customer rep to be professional, of good nature and generally a pleasant person to deal with. My payment was handled quickly and my cards arrived in a timely manner. I have been a customer for years and have never had a single issue with Rider.
Michael Hvizdos
USinsurance went up ..almost $100.00 and … insurance went up ..almost $100.00 and bike is a year older and im 50 and no tickets or accident.. Insurance should go down not up .. could not get an explanation from, rep.. Bait and switch feels like .. Last year cheaper and then you become customer and raise your ratte?
Richard A Baldes
USSame Insurance For A New Bike. When I bought my new Harley Davidson Heritage Softail Classic I had problem transferring the insurance from my old Softail Classic to my new bike. All over the phone while at the dealership. I left with proof of insurance and a new bike. The customer service is the best I've every had from an insurance company. They seem to care about their clients.