Glitzy website does not a good service… Glitzy website does not a good service make. Having been searching for various cat trackers we stumbled across Pawtrack and their glitzy websitrle and false claims. A month later we still await our product and now notice these awful reviews. Fortunately, we have now ordered from two other companies that are providing an excellent service.

Perfect GPS for cats The GPS system is the perfect size for cats - our english shorthair is not bothered by the collar at all. It is easy to recharge (with two batteries you can swap between one empty and one charged) and adjustable to fit small necks. Only once she got stuck with it on branch - she escaped easily and we found it based on the last GPS marker. Customer service is quick to respond to questions and helpful. Sometime the GPS doesn't locate first time but with a bit of patience it connects. We have been using this GPS for over a year now and would recommend the service.

Company no longer exists I am getting very frustrated with these people. Their website no longer exists, all emails get blocked as undeliverable and the phone never gets answered, but they keep taking money from my account without my permission - next stop might be a police contact - avoid at all costs

Difficult to cancel membership Helpful to use this tracker. Customer service reps were responsive, nice, and professional when I needed help replacing a lost item and getting new batteries. However, they have not responded to 1 single request to cancel my membership. I have reached out over 4 times in 3 weeks. This membership auto renewed, and a customer service rep will not respond to my request for help to cancel.

Where is the company now? The app has stopped working and I had paid for a subscription. The website doesn’t work and I see the company has been issued a Gazette first notice for compulsory strike off