Still love seeing where Suki goes each… Still love seeing where Suki goes each night. Animation and path features are good, Nd the new collar serms a bit dmaller than tbe other one. Really needs to have wifi set up to make sure battery life is ok.

Happily Now Own Two PAWTRACK Cat Collars I hadn't thought about getting a GPS collar for my cat, as I didn't know they existed until a friend recommended Pawtrack. Now I have two, one for each cat. It took me a bit to figure out the first one initially, but I have techphobia and hate setting up anything. It's actually not that tricky, I could even do it. I don't worry about my animals like I used to, which is a great relief. I can see what they are up to, which is quite fun.

Refused cancellation despite cat dying Despite telling them that my cat got hit by a car and died, they ignored the request for cancellation and renewed 11 months later without warning. When I approached them about this they played the ignorant card and demanded to see the email trail proof. Once i sent that, they went silent and I now having to go through trading standards and my back to get a refund. This company hate animals and customers.

Difficult to cancel membership Helpful to use this tracker. Customer service reps were responsive, nice, and professional when I needed help replacing a lost item and getting new batteries. However, they have not responded to 1 single request to cancel my membership. I have reached out over 4 times in 3 weeks. This membership auto renewed, and a customer service rep will not respond to my request for help to cancel.

I had a few issues at first with the… I had a few issues at first with the collar being too big for my cat, however Pawtrack were quick to respond to my email offering to swap this for a larger size. The time for the replacement being sent was reasonable and since then it has worked as expected