Difficult to cancel membership Helpful to use this tracker. Customer service reps were responsive, nice, and professional when I needed help replacing a lost item and getting new batteries. However, they have not responded to 1 single request to cancel my membership. I have reached out over 4 times in 3 weeks. This membership auto renewed, and a customer service rep will not respond to my request for help to cancel.

Company no longer exists I am getting very frustrated with these people. Their website no longer exists, all emails get blocked as undeliverable and the phone never gets answered, but they keep taking money from my account without my permission - next stop might be a police contact - avoid at all costs

Pawtrack, uncontactable but repeat charge for no service Pawtrack continue to charge my credit card six months after tracker stopped working. Emailed via ContactUs service (when they still had a website). Still charging 18 months later. Website down, Phone App doesn't connect to server and support email shown on Stripe invoice are rejected. Company accounts show they owed nearly half a million pounds over a year ago.

Initially we gave up with the setup as… Initially we gave up with the setup as the simultaneous setup of 2 collars caused them to clash rendering both unresponsive. However, last week when one cat ended up in a police station we decided to persevere with a single setup. Although initially OK, less than 24 hours later our cat managed to free himself of the collar; despite being a large it felt small. The final insult is that the GPS doesn't update so we can't even locate it.

scammers Taking payment even though they told me it’s cancelled just like everyone else. The owner of the company is called Jeremy price married to Eliza lives at oversteps house kingswear Dartmouth phone number 01803752397