I had an issue with making a payment… I had an issue with making a payment through the 1AAuto app. I called the company and the employee I talked to took care of the issue and got me the parts I needed to get the job done.

Quick answers to my questions Quick answers to my questions, , polite and professional !

Excellent customer service and warranty I decided to purchase front end struts for my 2015 Yukon Denali from A1 Auto after having searched many different places. When my mechanic installed them, the truck didn’t sit correctly and was very rough riding. I contacted A1 Auto and on recommendation from my mechanic, they honored the warranty without any issue and sent new struts right away. The replacement struts worked perfectly so far and my truck is riding super smooth. Very nice and professional staff at A1 Auto and they didn’t give me any problems. I was so grateful for a great experience!!

Your customer service really sucks at… Your customer service really sucks at 1auto. Your website search engine for specific car parts cost me 50 dollars in shipping. Your search engine does not provide an option to purchase engine specific parts. Now that I know that the 3 mysterious lines represent an option to filter results according to engine size according to your customer care representative. Maybe you guys should follow autozone where in the first place to search for parts on a vehicle they give you the year make and model and engine size to choose from in the first place. I was told "I'm sorry to hear that" by your customer representatives with no options or anything to make the situation right.

Quick and very polite Quick and very polite, answered all my questions.