Quick answers to my questions Quick answers to my questions, , polite and professional !

Quick and very polite Quick and very polite, answered all my questions.

In and out I definitely like the no wait time, at least in my experience I haven't had to wait more then a minute. Quick n easy in and out. For the I like that direct and straight to point. No machine asking questions or nothing I talk with a person directly on the first pick up and dive right into my question. Get the info I need to make sure the part is correct for my car and I'm out in 5 minutes. This is the only reason I order from 1A auto.

Best customer service ever. I had been very happy with the prices and shipping of the parts for my truck. When we came to install the new oxygen sensors, it wasn't clear which ones were the upstreams and which the downstreams. I called 1AAuto hoping they could help, and quickly got through to an associate who understood the problem, and was able to look up the answer in about 10 seconds.

I had an issue with making a payment… I had an issue with making a payment through the 1AAuto app. I called the company and the employee I talked to took care of the issue and got me the parts I needed to get the job done.