1A Auto

10 Technology Park Drive, 01886, Westford, United States
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4.60
Based on 20 Reviews

5

90.00%

4

0.00%

3

0.00%

2

0.00%

1

10.00%
About 1A Auto

Let 1A Auto empower you to fix your car & save hundreds. More than quality auto parts! Auto Repair Video library. USA customer support. Fast & Free shipping.

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Homero Garza
US

Great service Great service. Your sales rep (Chris) was very knowledgeable of the product that I was looking for. He answered all my questions in a friendly manner. I’m purchasing again from 1AAuto because of my positive experience with your products. Thank you Homero Garza

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Joe Zucchini
US

Love these guys Love these guys. First they teach you how to install your parts with these great videos. Then they professionally pack your discounted part and ship it out within a day or two. And then you follow their directions and install it. And you're good to go. Great business plan, great shipping, great videos!

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Gregory Saltzman
US

Stress free order experience Person I spoke to was courteous, very helpful and made ordering stress free. Sometimes it’s better to order things on the phone instead of online especially if you have questions. I’ve ordered things from 1A before and never had any issues. Highly recommend. A+

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LJones
US

Excellent customer service and warranty I decided to purchase front end struts for my 2015 Yukon Denali from A1 Auto after having searched many different places. When my mechanic installed them, the truck didn’t sit correctly and was very rough riding. I contacted A1 Auto and on recommendation from my mechanic, they honored the warranty without any issue and sent new struts right away. The replacement struts worked perfectly so far and my truck is riding super smooth. Very nice and professional staff at A1 Auto and they didn’t give me any problems. I was so grateful for a great experience!!

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Chris Davidson
US

Your customer service really sucks at… Your customer service really sucks at 1auto. Your website search engine for specific car parts cost me 50 dollars in shipping. Your search engine does not provide an option to purchase engine specific parts. Now that I know that the 3 mysterious lines represent an option to filter results according to engine size according to your customer care representative. Maybe you guys should follow autozone where in the first place to search for parts on a vehicle they give you the year make and model and engine size to choose from in the first place. I was told "I'm sorry to hear that" by your customer representatives with no options or anything to make the situation right.

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