Laure Marie
GBThank you from the bottom of my heart! My Mini Cooper's battery died as I was driving to my daughters wedding rehearsal. I couldnt just buy a battery and pop it in due to a special tool being needed for mini coopers in order to save the settings etc. Brakes plus knew exactly what to do and diagnosed a bad alternator besides the battery. As a woman i get upsold alot on things so I was a little worried at first and beside myself with the cost of the alternator. Management reached out and they really went above and beyond to explain what needed to be done and took the time to find me a better price on the alternator and a discount on labor so i could get home safe after the wedding. Its rare to find such honest and talented mechanics let alone decent human beings. Thank you from the bottom of my heart for helping me brake plus! I wish we had you in Oro Valley!
Alfred Douglas
GBGreat, fast, friendly service I brought my car to this brake shop after noticing some concerning noises, and I couldn’t be happier with the results. The team was incredibly knowledgeable and friendly, taking the time to thoroughly inspect my brakes and explain the issues in detail. Their professionalism and expertise gave me confidence in their work. Not only did they fix the problem promptly, but they also went above and beyond to recognize my current military service with a manager’s discount. I highly recommend this brake shop to anyone in need of reliable and trustworthy service.
Jen
GBExcellent Service! Excellent Service! Paul Gifford was excellent to work with. He was patient and kind when setting up my appointment. He installed my brake lights very quickly and refused a tip when offered. Brakes plus is fortunate to have such a nice and professional service advisor.
Kendi Fraser
GBWonderful experience! What a wonderful experience we had with Will at brakes plus! Will was so incredibly nice from the moment we walked in until we left. My daughter’s dustpan was coming undone, and I really had no idea where to go. He took the time to check it out. He explained everything and answered all of my questions. He made sure we had all the information we needed. What a pleasant experience!
X G
GBThis is my go to car shop now One of the things I appreciate the most is their attention to customer service. The turnaround time is swift, meaning I'm not without my car for long. The quality of their work is top-notch.