Absolutely no customer service Absolutely no customer service. I spent three days reaching out for assistance on missing requirements for an interview and received nothing. Now it’s the due date, and a weekend, and I’ve likely missed out on the opportunity to continue the process. That is frustrating and absolutely unnecessary.

Asked for PII: Date of Birth and SSN Received a notice for an open project manager position in El Paso, TX. Read the description. Seemed like a good fit. Clicked on Apply Now. Jobvite asked many questions, including full name, date of birth, and social security number. Identity theft in all its bare nakedness. Does not seem like a real job board. Seems only an identity theft scam. I have already been contacted three times by scammers posing as recruiters to get my full PII. Jobvite is now the fourth. No real recruiter or job board is going to ask for date of birth or SSN. You enter these in an enterprise system with the company that hires you. You don't surrender PII until you are hired.

Horrible navigation Horrible navigation. Cannot sign documents and upload. Every document is a pdf and to "go back" you have to X out of the document and re-log in. The documents have a review and sign button but the tasks never disappear or are confirmed as complete.

Lacks Innovation, but better than the typical Enterprise ATS Options Jobvite was an innovative company when they first started out, but they haven't innovated their product much since then. Their product lacks mobile features, in depth reporting, and a modernized UI. However the product is better than a Taleo, SuccessFactors, iCIMS, or Kenexa type product.

User Friendly ATS Overall Jobvite is a pretty user-friendly applicant tracking system. It takes minimal training with hiring managers and definitely helps keep the recruitment process organized. Integrates with our company website seemlessly and makes broadcasting openings very easy witht he social media connecting tools. Some of the areas needing improvement: Like many ATS softwares, it's only as good as the usage of the system. It definitely leaves some things to be desired in getting less-tech savvy managers to use the system. Also, I wish that when you posted a position, the software would pull candidates that are in your candidate job bank that may be well qualified for the position or have applied for similar positions in the past. It's great to have 10,000+ resumes, but it'd be nice if they were recalled for similiar positions. It would be nice if the system would send "follow up" reminders to be sure that you close the loop with the candidates that you have interviewed,but decided not to move forward with. It would also be nice if the scheduling system would integrate with google or outlook calendars so that hiring managers could easily schedule without bouncing between the website and our own calendaring system. Overall, it's one of the better ATS systems I've used, but there's still room for improvement.