Colleen Coco
GBUser Friendly ATS Overall Jobvite is a pretty user-friendly applicant tracking system. It takes minimal training with hiring managers and definitely helps keep the recruitment process organized. Integrates with our company website seemlessly and makes broadcasting openings very easy witht he social media connecting tools. Some of the areas needing improvement: Like many ATS softwares, it's only as good as the usage of the system. It definitely leaves some things to be desired in getting less-tech savvy managers to use the system. Also, I wish that when you posted a position, the software would pull candidates that are in your candidate job bank that may be well qualified for the position or have applied for similar positions in the past. It's great to have 10,000+ resumes, but it'd be nice if they were recalled for similiar positions. It would be nice if the system would send "follow up" reminders to be sure that you close the loop with the candidates that you have interviewed,but decided not to move forward with. It would also be nice if the scheduling system would integrate with google or outlook calendars so that hiring managers could easily schedule without bouncing between the website and our own calendaring system. Overall, it's one of the better ATS systems I've used, but there's still room for improvement.
Breanna
GBExcellent ATS! I have used Jobvite for the past three years. Jobvite has gone above and beyond our expectations! As an ATS administrator at my company, I've worked with numerous systems and I'd recommend Jobvite over all of them. It allows us to provide the best experience for our candidates using Jobvite's workflow steps and communication capabilities. The reporting features have allowed us to continue to grow and provide feedback to our team. Jobvite has taken suggestions/wants/needs and turned them into product features.
LD
GBAbsolutely no customer service Absolutely no customer service. I spent three days reaching out for assistance on missing requirements for an interview and received nothing. Now it’s the due date, and a weekend, and I’ve likely missed out on the opportunity to continue the process. That is frustrating and absolutely unnecessary.
Muntaser Hamodi
CAI have technical issue with my virtual… I have technical issue with my virtual interview, six hours waiting after sending the ticket nobody reply, decided to call them on toll-free number, nobody picked the phone, decided to call Quebec number with French and it was invalid number.
Kelli Inman
GBSaved My Life! Jobvite has given us a leg up on recruiting by allowing hiring managers and other employees to do some of the recruiting for us. This is the most user-friendly ATS I have ever used, with features consistently being rolled out. We are able to get the whole company involved in recruiting and marketing efforts, which creates an excitement and buzz around bringing new folks into the organization. There are so many self-serving features so Recruiters aren't required to consistently bottle feed each part of the process to the Hiring Managers and interview panel.