LD
GBAbsolutely no customer service Absolutely no customer service. I spent three days reaching out for assistance on missing requirements for an interview and received nothing. Now it’s the due date, and a weekend, and I’ve likely missed out on the opportunity to continue the process. That is frustrating and absolutely unnecessary.
Matt R
GBVery Easy To use Jobvite made my interview process very easy. I was able to quickly view the necessary information for my interviewee.
Muntaser Hamodi
CAI have technical issue with my virtual… I have technical issue with my virtual interview, six hours waiting after sending the ticket nobody reply, decided to call them on toll-free number, nobody picked the phone, decided to call Quebec number with French and it was invalid number.
Francis Lee
GBThis system makes no sense This system makes no sense. For the "Help me" portion, I have to wait on someone to reply back, it doesn't actually help you with anything. There's no notification on when the message comes through. I'm trying to do the "verify information page" and it says I'm missing information. I've filled it ALL out. It doesn't even indicate what's "wrong", it just says fill it out. Overall, pretty crummy system
Alex Fraser
CAGreat but would like more flexibility. I think Jobvite is a great tool. I think there are little things that could help to make the moving between candidates/job descriptions/postings etc. a little more fluid especially with larger recruitment effort. I have also had a few timing issues with customer support. I had an urgent request (needed for legal reasons) for information within 24 hours. This was in March, never received the requested information. I had to chase them for days and weeks. It was not ideal.