Absolutely no customer service Absolutely no customer service. I spent three days reaching out for assistance on missing requirements for an interview and received nothing. Now it’s the due date, and a weekend, and I’ve likely missed out on the opportunity to continue the process. That is frustrating and absolutely unnecessary.

User Friendly ATS Overall Jobvite is a pretty user-friendly applicant tracking system. It takes minimal training with hiring managers and definitely helps keep the recruitment process organized. Integrates with our company website seemlessly and makes broadcasting openings very easy witht he social media connecting tools. Some of the areas needing improvement: Like many ATS softwares, it's only as good as the usage of the system. It definitely leaves some things to be desired in getting less-tech savvy managers to use the system. Also, I wish that when you posted a position, the software would pull candidates that are in your candidate job bank that may be well qualified for the position or have applied for similar positions in the past. It's great to have 10,000+ resumes, but it'd be nice if they were recalled for similiar positions. It would be nice if the system would send "follow up" reminders to be sure that you close the loop with the candidates that you have interviewed,but decided not to move forward with. It would also be nice if the scheduling system would integrate with google or outlook calendars so that hiring managers could easily schedule without bouncing between the website and our own calendaring system. Overall, it's one of the better ATS systems I've used, but there's still room for improvement.

Excellent ATS! I have used Jobvite for the past three years. Jobvite has gone above and beyond our expectations! As an ATS administrator at my company, I've worked with numerous systems and I'd recommend Jobvite over all of them. It allows us to provide the best experience for our candidates using Jobvite's workflow steps and communication capabilities. The reporting features have allowed us to continue to grow and provide feedback to our team. Jobvite has taken suggestions/wants/needs and turned them into product features.

Very Easy To use Jobvite made my interview process very easy. I was able to quickly view the necessary information for my interviewee.

This system makes no sense This system makes no sense. For the "Help me" portion, I have to wait on someone to reply back, it doesn't actually help you with anything. There's no notification on when the message comes through. I'm trying to do the "verify information page" and it says I'm missing information. I've filled it ALL out. It doesn't even indicate what's "wrong", it just says fill it out. Overall, pretty crummy system