Absolutely no customer service Absolutely no customer service. I spent three days reaching out for assistance on missing requirements for an interview and received nothing. Now it’s the due date, and a weekend, and I’ve likely missed out on the opportunity to continue the process. That is frustrating and absolutely unnecessary.

Intuitive and simple software, although there are some dangerous bugs There is a lot of excellent features, especially the scheduler and publisher, but they still have a long way before being perfectly matched to international users.

This system makes no sense This system makes no sense. For the "Help me" portion, I have to wait on someone to reply back, it doesn't actually help you with anything. There's no notification on when the message comes through. I'm trying to do the "verify information page" and it says I'm missing information. I've filled it ALL out. It doesn't even indicate what's "wrong", it just says fill it out. Overall, pretty crummy system

Very Easy To use Jobvite made my interview process very easy. I was able to quickly view the necessary information for my interviewee.

Jobvite will underwhelm you every day you struggle with it Having used several ATS' for the last 20 years, I rank Jobvite exceedingly poor. Several examples; 1. Given that it is requisition centric, every time a candidate applies, it becomes a new file. Candidate notes from one requisition's conversation DO NOT flow into a common area. 2. You cannot sort effectively on a person's current job title. 3. Poor Boolean search tool. 4. No way to eliminate duplicates from the search results. 5. Jobvite is usually a very slow system. 6. Inadequate reporting tools. 7. Customer service makes lots of promises and very rarely does anything to solve issues. 8. Impossible to parse multiple resumes with Hire. 9. Most expensive (even for their lowest level) I have ever used; and least productive As a recruiter, I am called upon to find the right people in an efficient fashion; Jobvite hinders this greatly. I have been on several technical calls; calls where we put up a requisition as an example. Each time I have been severely underwhelmed at their ability to see the issue or help remedy. I would not recommend Jobvite to any company that needs to be able to search candidates. Jobvite will really only work for those companies that will only need to see a resume the first time it comes in; if you need to search those that have applied in the past, you will not be happy.