Colleen Coco
GBUser Friendly ATS Overall Jobvite is a pretty user-friendly applicant tracking system. It takes minimal training with hiring managers and definitely helps keep the recruitment process organized. Integrates with our company website seemlessly and makes broadcasting openings very easy witht he social media connecting tools. Some of the areas needing improvement: Like many ATS softwares, it's only as good as the usage of the system. It definitely leaves some things to be desired in getting less-tech savvy managers to use the system. Also, I wish that when you posted a position, the software would pull candidates that are in your candidate job bank that may be well qualified for the position or have applied for similar positions in the past. It's great to have 10,000+ resumes, but it'd be nice if they were recalled for similiar positions. It would be nice if the system would send "follow up" reminders to be sure that you close the loop with the candidates that you have interviewed,but decided not to move forward with. It would also be nice if the scheduling system would integrate with google or outlook calendars so that hiring managers could easily schedule without bouncing between the website and our own calendaring system. Overall, it's one of the better ATS systems I've used, but there's still room for improvement.
Alex Fraser
CAGreat but would like more flexibility. I think Jobvite is a great tool. I think there are little things that could help to make the moving between candidates/job descriptions/postings etc. a little more fluid especially with larger recruitment effort. I have also had a few timing issues with customer support. I had an urgent request (needed for legal reasons) for information within 24 hours. This was in March, never received the requested information. I had to chase them for days and weeks. It was not ideal.
LD
GBAbsolutely no customer service Absolutely no customer service. I spent three days reaching out for assistance on missing requirements for an interview and received nothing. Now it’s the due date, and a weekend, and I’ve likely missed out on the opportunity to continue the process. That is frustrating and absolutely unnecessary.
Kelli Inman
GBSaved My Life! Jobvite has given us a leg up on recruiting by allowing hiring managers and other employees to do some of the recruiting for us. This is the most user-friendly ATS I have ever used, with features consistently being rolled out. We are able to get the whole company involved in recruiting and marketing efforts, which creates an excitement and buzz around bringing new folks into the organization. There are so many self-serving features so Recruiters aren't required to consistently bottle feed each part of the process to the Hiring Managers and interview panel.
Francis Lee
GBThis system makes no sense This system makes no sense. For the "Help me" portion, I have to wait on someone to reply back, it doesn't actually help you with anything. There's no notification on when the message comes through. I'm trying to do the "verify information page" and it says I'm missing information. I've filled it ALL out. It doesn't even indicate what's "wrong", it just says fill it out. Overall, pretty crummy system