I am just trying to get a release form… I am just trying to get a release form that shows I had an interlock device for 2 years and taken off. I didn't know it would be impossible. I can't get my license until getting this information. Only one that has it I can't get it from. *(Update)---- This review is specifically for Scarlett who called me not only once but twice right away. She is humanized this whole situation. The company had a merge. I am assuming she is part of the new merge. Solely based on her professionalism and immediate response to resolve this situation after being at the end of my rope

I have enjoyed my experiences As i have never dealt with interlock devices before I had alot of questions about functions and screen displays and there meanings I had asked Sonja to explain and she kindly demonstrated and helped me understand better. So helpful, and the other crew member were very friendly as well. I like the atmosphere and the vibes in there. The workers at Quick start in Tempe make a "not so fun' place into a comfortable environment.

Low quality customer service Being locked out 2.5 days after install in 100+ degree weather and having to speak to someone who was less than empathetic about having my children in the vehicle while stranded due to a device violation that wasn't caused by me is the reason for the low rating. The device is there to prevent someone from breaking the law, not malfunction, inconvenience and potentially cause a heatstroke while waiting on a override code from someone who doesn't care if you start your vehicle or not. Why charge so much for equipment that doesn't work or isn't compatible with newer vehicles? Why blame the paying customer and assume it's something the customer did?

Come over to West PHX Interlock The West PHX location of QuickStart is pretty amazing! This team is easy and they take good care of the members. Even without an appointment they always squeeze me in, especially when I have issues (which happens). It pays to have the insurance plan because my device broke and they have replaced it for free. I would definitely recommend anyone who needs to get an Ignition Interlock Device to come here. Se habla español. ;)

TERRIBLE!! If I could give 0 stars I absolutely would. Where to start, rude welcoming and customer service sucks. Pressured me into buying their interlock. And then was told my install would take one hour, which I had to miss work for. ACTUALLY TOOK 4 HOURS!!. Install is to go directly to MVD in 2 days. Mine took a WEEK AND A HALF. The install person set the order request wrong. And I was given nothing in return for all of my struggles. Just an “ok”. WOULD NOT RECOMMEND COMING HERE TO ANYONE!