The staff here is amazing! The staff here is amazing. They really go over and beyond to walk you through this whole process and understand that life happens. I'm extremely grateful that I chose to go with this company. Their compassion alone says enough! My best advice is don't drink and drive but if you happen to find yourself in this situation I can't recommend this company enough!

Low quality customer service Being locked out 2.5 days after install in 100+ degree weather and having to speak to someone who was less than empathetic about having my children in the vehicle while stranded due to a device violation that wasn't caused by me is the reason for the low rating. The device is there to prevent someone from breaking the law, not malfunction, inconvenience and potentially cause a heatstroke while waiting on a override code from someone who doesn't care if you start your vehicle or not. Why charge so much for equipment that doesn't work or isn't compatible with newer vehicles? Why blame the paying customer and assume it's something the customer did?

So my battery died because I live in… So my battery died because I live in Arizona and that happens often here and I got locked out of my device and they charged me $40 to unlock it. The guy at the counter tells me if I call customer service and sent them a receipt for the replacement battery they will credit my account. So today I called and spoke with Angela who was very condescending and informed me it’s my responsibility to make sure my battery is in good working order. I didn’t know Angela was a mechanic wow! I’m paying these people for a service which other companies provide. So I don’t understand why I’m being treated with such disrespect

I have enjoyed my experiences As i have never dealt with interlock devices before I had alot of questions about functions and screen displays and there meanings I had asked Sonja to explain and she kindly demonstrated and helped me understand better. So helpful, and the other crew member were very friendly as well. I like the atmosphere and the vibes in there. The workers at Quick start in Tempe make a "not so fun' place into a comfortable environment.

I was holding off on writing a review… I was holding off on writing a review until after my installation appt. First off, scheduling with Tawana was by far the best experience I have encountered. She was kind, patient, understanding and provided me with so many options that suited my time and location. I couldn’t be more thankful and appreciative of her. For the installation itself, I was at the North Phoenix location and from start to finish was a breeze. The employees were kind and timely. We shared stories about our families while I waited and there zero judgement. Fingers crossed the duration of my period goes just as smoothly but thank you to all involved helping me get back on the road.