I was holding off on writing a review… I was holding off on writing a review until after my installation appt. First off, scheduling with Tawana was by far the best experience I have encountered. She was kind, patient, understanding and provided me with so many options that suited my time and location. I couldn’t be more thankful and appreciative of her. For the installation itself, I was at the North Phoenix location and from start to finish was a breeze. The employees were kind and timely. We shared stories about our families while I waited and there zero judgement. Fingers crossed the duration of my period goes just as smoothly but thank you to all involved helping me get back on the road.

There was a lot of confusion about… There was a lot of confusion about pricing between QuickStart and the actual place that installed the gadget. On the phone with quick start customer service rep helped me to understand a lot. However numbers were different between the two. Also, quick start says to get the gadget recalibrated every 3 months but their 3rd party install partners are saying every month. I will say that every time I called the Quick start they answered and were very nice, knew who I was, and did their best! If quick start and their 3rd party partners were on the same page things would have been smoother with no problems at all.

I have enjoyed my experiences As i have never dealt with interlock devices before I had alot of questions about functions and screen displays and there meanings I had asked Sonja to explain and she kindly demonstrated and helped me understand better. So helpful, and the other crew member were very friendly as well. I like the atmosphere and the vibes in there. The workers at Quick start in Tempe make a "not so fun' place into a comfortable environment.

I am just trying to get a release form… I am just trying to get a release form that shows I had an interlock device for 2 years and taken off. I didn't know it would be impossible. I can't get my license until getting this information. Only one that has it I can't get it from. *(Update)---- This review is specifically for Scarlett who called me not only once but twice right away. She is humanized this whole situation. The company had a merge. I am assuming she is part of the new merge. Solely based on her professionalism and immediate response to resolve this situation after being at the end of my rope

Sonja’s Smile Well I can’t say I’m happy to have a breathalyzer in my car but I am happy with QuickStart Interlock. The entire staff in Tempe are awesome. I’ve unfortunately had mine going on 3 years now so they’re like family now. I happen to be from Philadelphia and I believe 2-3 of the employees are also from Philadelphia. My favorite staff member from day 1 has been Sonja. She gets the job done and does it with her beautiful smile. I appreciate the entire staff for being helpful and friendly every single time I come in. I’m excited to get the blower out of my car but sad I won’t be seeing the staff for my monthly visit. Thanks for everything. God bless. -E