I’ve been with Rick and his team here @… I’ve been with Rick and his team here @ QuickStart Interlock in Tempe for over a year now (got 2 years from MVD) and I have to say that they provide excellent service!! Sonja their receptionist is knowledgeable and welcoming, out of all the other businesses in the valley that provide interlock services they’re the only ones who pay attention to the detail in their work!! Basically beat all the other interlock quotes I got, no surprise fees just super competitive pricing! Also liked that they empathize with your situation! Would highly recommended just heading over there in person and seeing what there able to do to help make this process smoother for you! I’d rate them more than 5 stars if this platform allowed! Their shop is right by Tempe Marketplace, check them out if you need. You’ll be happy you did!!

Bernadette Clements was totally… Bernadette Clements was totally helpful! Some of the other customer reps were very misleading or just plain unhelpful. Bernadette had a very clear speaking voice and seemed she knew exactly what i needed. She would make a great teacher for some of the other customer reps. Also a shout out to the Scottsdale Team @ Kerry's Airpark Auto Service. they were fast, efficient, and most helpful

Low quality customer service Being locked out 2.5 days after install in 100+ degree weather and having to speak to someone who was less than empathetic about having my children in the vehicle while stranded due to a device violation that wasn't caused by me is the reason for the low rating. The device is there to prevent someone from breaking the law, not malfunction, inconvenience and potentially cause a heatstroke while waiting on a override code from someone who doesn't care if you start your vehicle or not. Why charge so much for equipment that doesn't work or isn't compatible with newer vehicles? Why blame the paying customer and assume it's something the customer did?

So my battery died because I live in… So my battery died because I live in Arizona and that happens often here and I got locked out of my device and they charged me $40 to unlock it. The guy at the counter tells me if I call customer service and sent them a receipt for the replacement battery they will credit my account. So today I called and spoke with Angela who was very condescending and informed me it’s my responsibility to make sure my battery is in good working order. I didn’t know Angela was a mechanic wow! I’m paying these people for a service which other companies provide. So I don’t understand why I’m being treated with such disrespect

North phx location jeff & chris have… North phx location jeff & chris have truly made all the difference in my world of breathalyzer and when i was down and felt like nothing could go right or i was doomed they made extra effort and worked with me when i didnt think i had anyone and made me really believe that Monotech really is a company that cares not just a Huge conglomerate that can not do anything or work with you. If you choose quick start choose this office! I halfway like people again because of them , thank you guys your kindness and Humility shows & is truly refreshing! -Trevin