Thieves and scammers Absolutely to be avoided.... A den of scammers from Pakistan nigeria and other remote places . I was scammed for $100. I won the dispute but Upwork refuses to give me the money back. Makes excuse after excuse blaming PayPal . They are a den of thieves . Stay away from them .

Poor success rate I’ve used the site 4 times and only once have I received what was paid for. Full of untrustworthy freelancers who just do not deliver on tasks.

Suspension for no reason!! I have urgent work and my account got suspended multiple times for no reason. I literally did nothing to get my account suspended! And now they don't even respond to me. Absolutely unacceptable customer service.

Lots of good experiences over many years I've used Upwork for many years for all kinds of projects and it really is pretty good. Perhaps if you are having trouble with your projects perhaps it is because you are picking the wrong clients or freelancers? ...that isn't really Upwork's fault. I will say Upwork login/password procedures are quite awkward. More than any other website I have used I have had password issues. The issue when resetting password it asks you to verify in app ...which is no good if you are not logged into the app. Extremely frustrating

Customer service is dishonest and not… Customer service is dishonest and not trustworthy. I tried to complain about the fake jobs posted on their platform. I just got blamed for responding to the fake jobs (when I did not know a lot of the posting their are fake. Then I told the that nonpaid clients should not be able to contact applicants. Instead I received a warning for responding to them