Suspension for no reason!! I have urgent work and my account got suspended multiple times for no reason. I literally did nothing to get my account suspended! And now they don't even respond to me. Absolutely unacceptable customer service.

Lots of good experiences over many years I've used Upwork for many years for all kinds of projects and it really is pretty good. Perhaps if you are having trouble with your projects perhaps it is because you are picking the wrong clients or freelancers? ...that isn't really Upwork's fault. I will say Upwork login/password procedures are quite awkward. More than any other website I have used I have had password issues. The issue when resetting password it asks you to verify in app ...which is no good if you are not logged into the app. Extremely frustrating

Customer service is dishonest and not… Customer service is dishonest and not trustworthy. I tried to complain about the fake jobs posted on their platform. I just got blamed for responding to the fake jobs (when I did not know a lot of the posting their are fake. Then I told the that nonpaid clients should not be able to contact applicants. Instead I received a warning for responding to them

By far the most annoying experience… By far the most annoying experience I've ever had with a freelancer platform. My account is simply blocked for no reason and despite repeated requests. What exactly the problem is, is referred to the terms and conditions and after reviewing the terms and conditions, despite repeated correspondence, I see no reason that justifies the blocking. I can't get any clear information from support. For me, this is nothing other than the biggest scam. How can you block the account of someone who is economically dependent on it? That's unbelievable. I will never use this stupid platform again.

Terrible website full of sharks and… Terrible website full of sharks and there is NO protection or customer service. We found a freelancer on Upwork - who caused us so much damage. They also sneakily get you to sign up to there dreadful service and its impossible to find out how to stop the subscription. All automated CS no one interest and couldn't give a damn. Still trying to contact them - the chat is a BOT not a person