Suspension for no reason!! I have urgent work and my account got suspended multiple times for no reason. I literally did nothing to get my account suspended! And now they don't even respond to me. Absolutely unacceptable customer service.

Poor success rate I’ve used the site 4 times and only once have I received what was paid for. Full of untrustworthy freelancers who just do not deliver on tasks.

I dont want to share my privacy on Internet. Recently, the mandatory identity verification issue it has enforced has been a complete fiasco. Really, why aren't the authorities putting a stop to this? Employers(or upwork) are asking for personal information from us because they don't believe where freelancers live. I don't find it ethical for them to request intimate details such as our ID number, personal photo, another selfie on top of that, our date of birth, gender, nationality, and when our passport will expire. No one should have to trust anyone completely. There's no guarantee we'll find clients, yet we're giving information to strangers. It's unsettling.

Not recommend to anyone Not recommend to anyone, nor freelancer neither clients. Was the best freelance platform. Now it's the worst. - Average bid cost is about 3$ while average project cost is 10$. - About 85% of projects posted are fake. - Service fee is 2 times larger than it was year ago. - Awful support (looks like it doesn't exist at all). - Scammers scammers scammers. Extremely greedy company who ruins their business themselves.

Complete waste of time and money A complete waste of time and money. Their pro membership gives you more connects, but it doesn't help you get work. When you're starting from scratch its literally impossible to get work without any reviews. You can be the most talented, experienced professional in your field but you'll lose out to a cheap off-shore solution. I've spent hundred of dollars on membership, sending proposals, cutting costs to the point of it not even being worth it, and still no interest.