site that extracts data and money Freelancers have to make a public profile with a photo of their face, first name and city, which is enough information to identify you if you live in a smaller town or just have an unique name - at the same time it doesn't influence scammers with a very common name or those who are unreachable anyway. Clients don't have to do the same and there are lots of scams. You need to pay upwork to apply for jobs, so freelancers are basically paying to get scammed. At the same time, actual clients aren't happy with the results, as the site focuses more on people's appearance and names (this whole site looks like Facebook), rather than verifying their portfolio and work experience. It is a perfect place to mine data though.

Customer service is dishonest and not… Customer service is dishonest and not trustworthy. I tried to complain about the fake jobs posted on their platform. I just got blamed for responding to the fake jobs (when I did not know a lot of the posting their are fake. Then I told the that nonpaid clients should not be able to contact applicants. Instead I received a warning for responding to them

Absolute Nightmare!! I paid for a 30 minute consultation with J. M., a grant writer. She didn't show up! Finding a solution on their corn-maze of a website was futile. Apparently if **I** file a dispute, it automatically goes to the freelancer! She's the one who didn't show up!! I finally managed to get to a live chat agent and it took him 40 minutes to only tell me the same thing and that he had to **manually** raise a ticket to send to the Dispute Team. This sounds like an absolute scam. I'll take it up with my bank and dispute the charge. Sounds like this freelancer has found a loophole on how to make money. Shameful!

Terrible website full of sharks and… Terrible website full of sharks and there is NO protection or customer service. We found a freelancer on Upwork - who caused us so much damage. They also sneakily get you to sign up to there dreadful service and its impossible to find out how to stop the subscription. All automated CS no one interest and couldn't give a damn. Still trying to contact them - the chat is a BOT not a person

Not recommend to anyone Not recommend to anyone, nor freelancer neither clients. Was the best freelance platform. Now it's the worst. - Average bid cost is about 3$ while average project cost is 10$. - About 85% of projects posted are fake. - Service fee is 2 times larger than it was year ago. - Awful support (looks like it doesn't exist at all). - Scammers scammers scammers. Extremely greedy company who ruins their business themselves.