tl;dr Upwork simply dont. tl;dr Upwork simply dont. Upwork is a very bad place to work with clients. I tried to offer severl projects. As soon as one project was accepted by a freelancer the site suspended my profile. Support is not helping at all. Their responses are not related to the issue. Verification process is failing for unknown reasons, no feedback. Tickets are marked as solved without being. Communication with freelancer who started with the project is not possible, as they Upwork denies any communication. Long story short, i went to another site which is much better.

its impossible to navigate to their… its impossible to navigate to their website....whoever build their UX was a drunk monkey on steroids. You cant find talent here even if you try. They also dont let you contact the person you want to hire since they KNOW that at first question, anybody will notice that talent dosent have a clue about what he is talking about.

Poor success rate I’ve used the site 4 times and only once have I received what was paid for. Full of untrustworthy freelancers who just do not deliver on tasks.

Complete waste of time and money A complete waste of time and money. Their pro membership gives you more connects, but it doesn't help you get work. When you're starting from scratch its literally impossible to get work without any reviews. You can be the most talented, experienced professional in your field but you'll lose out to a cheap off-shore solution. I've spent hundred of dollars on membership, sending proposals, cutting costs to the point of it not even being worth it, and still no interest.

Customer service is dishonest and not… Customer service is dishonest and not trustworthy. I tried to complain about the fake jobs posted on their platform. I just got blamed for responding to the fake jobs (when I did not know a lot of the posting their are fake. Then I told the that nonpaid clients should not be able to contact applicants. Instead I received a warning for responding to them