Customer service is dishonest and not… Customer service is dishonest and not trustworthy. I tried to complain about the fake jobs posted on their platform. I just got blamed for responding to the fake jobs (when I did not know a lot of the posting their are fake. Then I told the that nonpaid clients should not be able to contact applicants. Instead I received a warning for responding to them

Absolute Nightmare!! I paid for a 30 minute consultation with J. M., a grant writer. She didn't show up! Finding a solution on their corn-maze of a website was futile. Apparently if **I** file a dispute, it automatically goes to the freelancer! She's the one who didn't show up!! I finally managed to get to a live chat agent and it took him 40 minutes to only tell me the same thing and that he had to **manually** raise a ticket to send to the Dispute Team. This sounds like an absolute scam. I'll take it up with my bank and dispute the charge. Sounds like this freelancer has found a loophole on how to make money. Shameful!

Upwork is a joke Upwork is a joke. We got scammed and opened a dispute. The scammer is not responding and Upwork is literally saying "he is not responding so we are closing your dispute in his favor"...

Suspension for no reason!! I have urgent work and my account got suspended multiple times for no reason. I literally did nothing to get my account suspended! And now they don't even respond to me. Absolutely unacceptable customer service.

Upwork is nest of scammers The freelance site upwork.com is a joke; it's absolutely full of scammers. It seems that anyone from India, Pakistan, or other places with just a device can call themselves a full-stack developer. They promise you everything, but in the end, they are at most, at best, high school graduates who happen to have a computer. Do NOT, I repeat, let yourself be scammed like I was for thousands of US dollars. Contacting Upwork is not possible, and if you complain about a freelancer and give them one or two stars, they can also rate the client with a star. Do you understand that? I will advise everybody to stay away from it