Suspension for no reason!! I have urgent work and my account got suspended multiple times for no reason. I literally did nothing to get my account suspended! And now they don't even respond to me. Absolutely unacceptable customer service.

Terrible website full of sharks and… Terrible website full of sharks and there is NO protection or customer service. We found a freelancer on Upwork - who caused us so much damage. They also sneakily get you to sign up to there dreadful service and its impossible to find out how to stop the subscription. All automated CS no one interest and couldn't give a damn. Still trying to contact them - the chat is a BOT not a person

Unfair & Expensive Platform Upwork is not a great place for freelancing. Everything is getting expensive. 3$ just to apply to a job. Not happy with this platform.

Absolute Nightmare!! I paid for a 30 minute consultation with J. M., a grant writer. She didn't show up! Finding a solution on their corn-maze of a website was futile. Apparently if **I** file a dispute, it automatically goes to the freelancer! She's the one who didn't show up!! I finally managed to get to a live chat agent and it took him 40 minutes to only tell me the same thing and that he had to **manually** raise a ticket to send to the Dispute Team. This sounds like an absolute scam. I'll take it up with my bank and dispute the charge. Sounds like this freelancer has found a loophole on how to make money. Shameful!

site that extracts data and money Freelancers have to make a public profile with a photo of their face, first name and city, which is enough information to identify you if you live in a smaller town or just have an unique name - at the same time it doesn't influence scammers with a very common name or those who are unreachable anyway. Clients don't have to do the same and there are lots of scams. You need to pay upwork to apply for jobs, so freelancers are basically paying to get scammed. At the same time, actual clients aren't happy with the results, as the site focuses more on people's appearance and names (this whole site looks like Facebook), rather than verifying their portfolio and work experience. It is a perfect place to mine data though.