Consumer
DEBy far the most annoying experience… By far the most annoying experience I've ever had with a freelancer platform. My account is simply blocked for no reason and despite repeated requests. What exactly the problem is, is referred to the terms and conditions and after reviewing the terms and conditions, despite repeated correspondence, I see no reason that justifies the blocking. I can't get any clear information from support. For me, this is nothing other than the biggest scam. How can you block the account of someone who is economically dependent on it? That's unbelievable. I will never use this stupid platform again.
Samuel Goldstein
GBSuspension for no reason!! I have urgent work and my account got suspended multiple times for no reason. I literally did nothing to get my account suspended! And now they don't even respond to me. Absolutely unacceptable customer service.
Misha Somerville
GBLots of good experiences over many years I've used Upwork for many years for all kinds of projects and it really is pretty good. Perhaps if you are having trouble with your projects perhaps it is because you are picking the wrong clients or freelancers? ...that isn't really Upwork's fault. I will say Upwork login/password procedures are quite awkward. More than any other website I have used I have had password issues. The issue when resetting password it asks you to verify in app ...which is no good if you are not logged into the app. Extremely frustrating
Morty E
GBPoor growth potential So far my experience on Upwork has been beyond forgettable. It is a great format and interface, but the total lack of growth potential for people not willing to shell out huge amounts of money is just gross. When you apply for jobs, you have to essentially purchase the right to apply with an in-site currency called Connects. While you are awarded some for free based on completing a couple of major tasks on the site (signing up, booking your first gig, etc), you otherwise have to pay for them or wait one month into the next "billing cycle" to get more. The Connects do not get returned to you unless the Job Poster formally closes the job, which most of them don't. My free Connects were eaten by 10+ people who hired from their posts and then never closed their jobs. There needs to be a slim time limit or some other system where Upwork automatically closes jobs so you get returns on the currency you're expected to PAY FOR. Paying to apply for a job is already a joke of a system. The ONLY benefit to the Connects is that it forces you to be selective about what you apply for, so a handful of jerks can't run around taking all the jobs. Nevertheless, it is a system for people who can afford to pay. I've used up all my free credits and can't apply to any more for another three weeks. And I'm not going to buy any, obviously, because I'm not going to pay to apply for a job and then not get my Connects returned when they hire someone else. Next, if you make under $100 they make you wait 5-8 days before they let you pay out which is nonsense. An embarrassing amount of Secret Shopper scams on this site too, they make the Talent jump through far more Verification hoops than the Employers. I want to like this site because I've truly applied to some good stuff and booked some good easy money, but the way it's being run under the current format of its Connects system simply does not create fair or viable opportunities. If you sign up for this site do not stake your rent payment on it, this is a Casual Side Cash website at best.
Luca Pompilio
ITThieves and scammers Absolutely to be avoided.... A den of scammers from Pakistan nigeria and other remote places . I was scammed for $100. I won the dispute but Upwork refuses to give me the money back. Makes excuse after excuse blaming PayPal . They are a den of thieves . Stay away from them .