Upwork is a joke Upwork is a joke. We got scammed and opened a dispute. The scammer is not responding and Upwork is literally saying "he is not responding so we are closing your dispute in his favor"...

Customer service is dishonest and not… Customer service is dishonest and not trustworthy. I tried to complain about the fake jobs posted on their platform. I just got blamed for responding to the fake jobs (when I did not know a lot of the posting their are fake. Then I told the that nonpaid clients should not be able to contact applicants. Instead I received a warning for responding to them

site that extracts data and money Freelancers have to make a public profile with a photo of their face, first name and city, which is enough information to identify you if you live in a smaller town or just have an unique name - at the same time it doesn't influence scammers with a very common name or those who are unreachable anyway. Clients don't have to do the same and there are lots of scams. You need to pay upwork to apply for jobs, so freelancers are basically paying to get scammed. At the same time, actual clients aren't happy with the results, as the site focuses more on people's appearance and names (this whole site looks like Facebook), rather than verifying their portfolio and work experience. It is a perfect place to mine data though.

Absolute Nightmare!! I paid for a 30 minute consultation with J. M., a grant writer. She didn't show up! Finding a solution on their corn-maze of a website was futile. Apparently if **I** file a dispute, it automatically goes to the freelancer! She's the one who didn't show up!! I finally managed to get to a live chat agent and it took him 40 minutes to only tell me the same thing and that he had to **manually** raise a ticket to send to the Dispute Team. This sounds like an absolute scam. I'll take it up with my bank and dispute the charge. Sounds like this freelancer has found a loophole on how to make money. Shameful!

Poor success rate I’ve used the site 4 times and only once have I received what was paid for. Full of untrustworthy freelancers who just do not deliver on tasks.