its impossible to navigate to their… its impossible to navigate to their website....whoever build their UX was a drunk monkey on steroids. You cant find talent here even if you try. They also dont let you contact the person you want to hire since they KNOW that at first question, anybody will notice that talent dosent have a clue about what he is talking about.

Poor success rate I’ve used the site 4 times and only once have I received what was paid for. Full of untrustworthy freelancers who just do not deliver on tasks.

Absolute Nightmare!! I paid for a 30 minute consultation with J. M., a grant writer. She didn't show up! Finding a solution on their corn-maze of a website was futile. Apparently if **I** file a dispute, it automatically goes to the freelancer! She's the one who didn't show up!! I finally managed to get to a live chat agent and it took him 40 minutes to only tell me the same thing and that he had to **manually** raise a ticket to send to the Dispute Team. This sounds like an absolute scam. I'll take it up with my bank and dispute the charge. Sounds like this freelancer has found a loophole on how to make money. Shameful!

Poor growth potential So far my experience on Upwork has been beyond forgettable. It is a great format and interface, but the total lack of growth potential for people not willing to shell out huge amounts of money is just gross. When you apply for jobs, you have to essentially purchase the right to apply with an in-site currency called Connects. While you are awarded some for free based on completing a couple of major tasks on the site (signing up, booking your first gig, etc), you otherwise have to pay for them or wait one month into the next "billing cycle" to get more. The Connects do not get returned to you unless the Job Poster formally closes the job, which most of them don't. My free Connects were eaten by 10+ people who hired from their posts and then never closed their jobs. There needs to be a slim time limit or some other system where Upwork automatically closes jobs so you get returns on the currency you're expected to PAY FOR. Paying to apply for a job is already a joke of a system. The ONLY benefit to the Connects is that it forces you to be selective about what you apply for, so a handful of jerks can't run around taking all the jobs. Nevertheless, it is a system for people who can afford to pay. I've used up all my free credits and can't apply to any more for another three weeks. And I'm not going to buy any, obviously, because I'm not going to pay to apply for a job and then not get my Connects returned when they hire someone else. Next, if you make under $100 they make you wait 5-8 days before they let you pay out which is nonsense. An embarrassing amount of Secret Shopper scams on this site too, they make the Talent jump through far more Verification hoops than the Employers. I want to like this site because I've truly applied to some good stuff and booked some good easy money, but the way it's being run under the current format of its Connects system simply does not create fair or viable opportunities. If you sign up for this site do not stake your rent payment on it, this is a Casual Side Cash website at best.

Terrible website full of sharks and… Terrible website full of sharks and there is NO protection or customer service. We found a freelancer on Upwork - who caused us so much damage. They also sneakily get you to sign up to there dreadful service and its impossible to find out how to stop the subscription. All automated CS no one interest and couldn't give a damn. Still trying to contact them - the chat is a BOT not a person