Buyer beware You may get a low price but you will get ZERO support if your product comes in wrong or damaged. They immediately throw up their hands and send you to the manufacturer. I ordered a Retrax PowertTraxPRO. The cover came in bent and oversized. After speaking with their "customer service", he had me take dozens of photos only to say call retrax... Retrax asked 3 questions and sent the replacement. After expressing my concern to Peter at TonneausCovered, I was told to shop local. Won't be doing business with them again.

Issues after installing cover Ordered a cover, received it, package very well. Installed and immediately noticed a gap and folds in rubber molding. Contacted customer service, sent pictures and after two emails, they said they would be sending me a replacement. At this point very satisfied with the way they are taking care of the issues. Defect occur, the way they are handled make the company, and thus far it is perfectly acceptable.

Backordered at BAK and lost by FedEx but finally received It took a couple of weeks for the cover to become available due to a back order at BAK. Once that was settled, the cover was shipped right away via FedEx. FedEx admitted they lost the cover half way to my destination somewhere in Ohio. I got in touch with tonneaucovered.com and they tracked it down and it was delivered that week!

Best Price and Customer Service TonneauCovered had the best price on the BAK Revolver for my Jeep Gladiator. The shipping was fast too. I did notice there were two small plastic pieces (rail caps) were broken during shipping. I contacted customer service and they responded very promptly and are sending me new ones. Overall great experience.

Excellent buying experience I purchased Amp Research Power Steps. The good customer reviews brought me to this site. Now I know why they have great customer reviews!!I’ve never experienced the degree of excellent customer service that was provided by Peter. We traded emails that he answered promptly. I had a few questions that were not only answered promptly but they also provided additional assistance for installation of the power side steps I ordered. This was an awesome experience and I cant wait to order something else from them in the future!! I highly recommend them!!!