Kara U.
GBBest Place to Purchase a Tonneau Cover - Hands Down I had a great experience with TonneauCovered. I worked with Peter, who was patient and helpful, as well as quick to answer my million questions. He helped me navigate differences between similar covers I was considering, and ultimately helped me quickly place my order. The pricing cannot be beat. I paid $200 less all said and done than I would have anywhere else. When I got my cover, there was damage to the rail from shipping. Kathleen and the support staff helped me quickly file a claim and within 48 hours they were able to schedule a completely new cover to be sent to me. They also provided easy-to-follow instructions for how to handle the damaged cover. I would absolutely purchase from them again!
Mitch Parker
GBI purchased Amp Research Extreme power… I purchased Amp Research Extreme power steps and a Retrax Pro MX tonneau cover for my 2022 Chevy 2500 HD pickup from TonneauCovered.com. Except for the common inventory delay of a few weeks and a following shipping issue that was no fault of TonneauCovered, everything went smoothly. Shaun does a great job personally answering any questions and Katleen follows through keeping you abreast of any other concerns you may have. Good service is hard to find and they do a great job of it. In addition, I saved about $300 and the products are top notch. I am a very satisfied customer and would do business with them again.
Jonathan Villalobos
GBI've read some reviews about packages… I've read some reviews about packages being late, getting lost, not being in stock, and I just gotta say the while team that has been helping me (Amy,JC,Peter,Etc) have been outstanding. They were quick, they were clear when an item was out of stock and whether or not they could get the product I wanted (RetraxPro XR) and once they located one the cover was here within a week. I must have asked for a quote about 5 or 6 times and each time they helped and provided some of the best customer service I've experienced (worked retail 7+ years). I had questions during my install and they responded promptly during business hours and helped me through it. 10/10 will buy from them again if I get a new truck that needs a cover, or just any other accessories they provide.
Michael Leatherwood
GBIssues after installing cover Ordered a cover, received it, package very well. Installed and immediately noticed a gap and folds in rubber molding. Contacted customer service, sent pictures and after two emails, they said they would be sending me a replacement. At this point very satisfied with the way they are taking care of the issues. Defect occur, the way they are handled make the company, and thus far it is perfectly acceptable.
Maciej Konferowicz
GBHorrible experience with this company! Horrible experience with this company! Send me wrong part and when I canceled other order out of my frustration I was called by Shaun POS! Yes that’s correct the guy started screaming at me on the phone and insulting my person for THEIR screw up! He threatened me with 20% restocking fee ! I ended up getting dispute with cc and got my money back but it was one of the worst experience! Purchased my tonneau cover at different vendor!