Best Place to Purchase a Tonneau Cover - Hands Down I had a great experience with TonneauCovered. I worked with Peter, who was patient and helpful, as well as quick to answer my million questions. He helped me navigate differences between similar covers I was considering, and ultimately helped me quickly place my order. The pricing cannot be beat. I paid $200 less all said and done than I would have anywhere else. When I got my cover, there was damage to the rail from shipping. Kathleen and the support staff helped me quickly file a claim and within 48 hours they were able to schedule a completely new cover to be sent to me. They also provided easy-to-follow instructions for how to handle the damaged cover. I would absolutely purchase from them again!

Buyer beware You may get a low price but you will get ZERO support if your product comes in wrong or damaged. They immediately throw up their hands and send you to the manufacturer. I ordered a Retrax PowertTraxPRO. The cover came in bent and oversized. After speaking with their "customer service", he had me take dozens of photos only to say call retrax... Retrax asked 3 questions and sent the replacement. After expressing my concern to Peter at TonneausCovered, I was told to shop local. Won't be doing business with them again.

Issues after installing cover Ordered a cover, received it, package very well. Installed and immediately noticed a gap and folds in rubber molding. Contacted customer service, sent pictures and after two emails, they said they would be sending me a replacement. At this point very satisfied with the way they are taking care of the issues. Defect occur, the way they are handled make the company, and thus far it is perfectly acceptable.

Backordered at BAK and lost by FedEx but finally received It took a couple of weeks for the cover to become available due to a back order at BAK. Once that was settled, the cover was shipped right away via FedEx. FedEx admitted they lost the cover half way to my destination somewhere in Ohio. I got in touch with tonneaucovered.com and they tracked it down and it was delivered that week!

Awsome Customer Service (and prices) I was shopping for a RetraxPRO XR cover. I got excellent response and the lowest price (by hundreds) from TonneauCovered right off the bat. The delivery was quick, unfortunately one of the rails was damaged during shipment. I reported it on a Saturday and to my surprise received a response that same day. I needed a replacement rail quickly since I needed the tonneau installed for an upcoming trip. I received another complete set of rails and clamps within days. I installed the cover myself and am VERY happy with the product. TonneauCovered was a pleasure to deal with and I highly recommend them for your truck accessory needs.