DOUG HOGGS
GBThe way car care should be The way car care should be! Jody and the folks at Cottman were professional and a representation of how to conduct a customer focused business. They explained what was and was not wrong with my older vehicle. They offered suggestions about the next steps to remedy my car problems and when I should revisit Cottman. Being able to trust what a professional says is important to me, and I not only trust the folks at Cottman but respect the way that they treat their customers. I will gladly bring my car back to Cottman because I am confident that I will be treated right.
jacob lewis
GBHONESTY, SUBJECT MATTER EXPERT My name is Jacob and although I didn't actually have any work done to my truck I did have a very honest conversation with Jody about my 8 speed transmission for my 2016 ram 1500.Jody was very well informed about my transmission and explained a lot to me about it.He was extremely honest about my situation and in the end recommended me to NOT get any work done at all!! In my opinion that is the definition of honesty. I would have never known the difference unless he told me. Simply because of that I highly recommend this shop to anyone.
LARRY DEAL
GB08 GMC Sierra I love my truck It was a rocky start the first month after I had a transmission built it stayed in the shop but a little time and they got it fixed and I love the way it shifts I drive a 08 GMC Sierra 4x4
HUNTER DORSEY
GB04 Acura TL transmission repair unsatified I brought my car to them for a transmission rebuild. They gave me my car back the first time and a gasket blew causing my fluid to leak a lot, which burnt my clutch pads and probably damaged other components.They gladly took another look and replaced the clutch pads, and gave me my car back. Now I am driving it and it hasn't been even a month and I'm already experiencing hesitating, slow shifting, and slipping they're are slight but still there and still a major problem if not taken care of quickly and with precision which I feel this shop lacks the precision and attention to detail that is required for such a job.
Fergus King
GBGreat experience Great experience! Cottman's definitely has the customer service skill locked and loaded. Hope I don't need them again anytime soon but if I do, I would not hesitate. Thanks all