You have bus drivers on their phone blasting music! You have bus drivers on their phone, blasting their personal music and causing delays. Some of us are up at 4am and want a quiet ride home… Train your drivers better please! They have (56) people’s lives in their hands literally!!! eg. -Bus 6826 on 4/5/23 5:00pm departure from port authority

I work with Andrea Georghiou when… I work with Andrea Georghiou when booking many buses with Academy ~ She is consistent and always willing to help and she be commended on her professionalism. We always Request Maggie Maleck, not only does she know our members but she is very kind hearted to our older members. We bring a small cooler of bottled water and a bag of assorted candies, as we return to the bus Maggie is already handed out the goodies before I even make to the bus. Hands down she is The Best and We are Lucky to have her.....Please pass along a Job Well Done for all our trips together. Thank you, Tim Nelson.

I was a disappointed because the Bus… I was a disappointed because the Bus came 15 minute late. Apparently it was an issue with the Bus driver that was supposed to take the shift and cancelled last minute. But other than that our new bus driver Richard was awesome.

Unprofessional Unprofessional, aggressive and unsafe drivers. Dangerous driver almost ramped me against the wall today. I was scared for my life. Her family also are on the streets. Well

Our driver was 45 minutes late and… Our driver was 45 minutes late and although we were able to reach the company they did not have a way for us to contact the driver to get an estimated time of arrival.