Great Experience with Academy Bus! Just completed a great week working with Academy Bus out of Miami. Sales Representatives Jennifer and Maria took great care of our schedules and were able to make adjustments efficiently. Our driver Joe was superb. On-time, professional, and friendly - Joe even called ahead on his own to ensure his Academy Bus could park at a local restaurant to support one of our social events.

Our driver was 45 minutes late and… Our driver was 45 minutes late and although we were able to reach the company they did not have a way for us to contact the driver to get an estimated time of arrival.

Three bus charter to Yankee Stadium We had chartered three buses from midtown Manhattan to Yankee Stadium and return after a football game on 11/9. By contract, two buses were to depart the Stadium at 6:45 p.m. and one at 7:45 (to accommodate those attending a post-game party). As it turns out, all three buses departed at 6:45, stranding the 17 people at the post-game event. The driver of the third bus insisted that all three buses were contracted to depart at 6:45. I was able to protest to the dispatcher who found a 4th bus who arrived at 8:05 to take the remaining 9 pax back to NYC. The other 8 left by Ubers earlier. It seems like the issue was in how the timing was communicated to the dispatcher by the sales area or how the information was communicated by the dispatcher to the drivers. Either way it took 45 minutes of my time to negotiate with the dispatcher and inconvenienced my guests. On the positive note, the buses were quite nice. Richard Fiss

Excellent interstate experience from Atlanta We used Academy for a one way pickup from Atlanta airport to a destination in South Carolina mostly on the I-20 freeway. The price was great and setting up the contract was very straightforward. On arrival, the driver was waiting for us as planned and did a great job driving us safely to our destination. He also facilitated a great food stop en route for us as requested. The coach seemed to be almost new and very comfortable. All in all it was a great experience and I highly recommend the Academy Charter Bus operation out of Atlanta.

I was a disappointed because the Bus… I was a disappointed because the Bus came 15 minute late. Apparently it was an issue with the Bus driver that was supposed to take the shift and cancelled last minute. But other than that our new bus driver Richard was awesome.