Awesome Customer Service I called the store after hours and left a message stating my concerns with my weight distribution hitch, asking for a return call. On Monday morning Pete called me and we worked thru my issue and he gave me the right change for my issue. To my surprise, he was not at the shop, he was on vacation. He responded to me twice, once on the phone and once by email, both times he was on vacation. That is exceptional customer service. He showed he cares about his customers, I haven’t seen that in a long time!

I highly recommend this place I highly recommend this place. They are great. I had questions and they responded immediately. I also wanted to know where my package was they searched and responded immediately. I will continue to use them for any needs my husband may have with there merchandise. Great place great people and customer service ❤️❤️❤️

Charging my credit card before the… Charging my credit card before the hitch was available from the distributor was a bonehead move which wasted a lot of everyone's time. Especially as the email response to the back order notification canceling the order was ignored. Adding each email address to the direct mail list is a poorly informed plan which just generates poor will. There are better ways to run an ecommmerce business.

Excellent customer service Excellent customer service. Great follow up. Pleasant helpful phone staff. Rapid delivery and product as described. I do wish the install instructions were more thorough but we figured it out. Thanks again

no longer available but in stock? Made my order, payed for my order, waited for shipping info, found out the product was no longer available. How do you report in stock, sell and charge for a product that is not even produced any more? Money was eventually refunded but...