Excellent knowledgeable service Excellent service. Toby the staff person I talked to was super knowledgeable and helpful. Found the camper tie downs I wanted, made sure they were in stock and promptly gave me order and shipping confirmation. Highly recommend.

I ordered a difficult to find hitch for… I ordered a difficult to find hitch for my old Jaguar. The folks at hitchsource did an amazing job of getting the hitch to me with all the parts I needed. I was very impressed with their 'after the sale' attention and focus to get this right, on such a small one hitch purchase. All parts and pieces were there with excellent, easy to follow instructions. When a company has representatives that care that much, it deserves attention and accolades. The install was as described, it looks beautiful, well hidden and very functional. Grateful to have found this awesome company. And my sweet ol' Jag can now haul bicycles on a rack and even tow should I ever need to.

When I purchased items (10/1/2020) When I purchased items (10/1/2020), they were backordered. Heard nothing until I called HitchSource (10/16/2020). Customer service was steller, got right back to me and said manufacturer would ship following week, they did on 10/22/2020. Can't fault HitchSource because manufacturer backorders items.

Fabulous hitch This hitch is so sturdy and pretty easy to put together. We loaded up our tandem for a very long trip over 4 wheel drive roads. I am so impressed. I also asked a question for customer support and they responded immediately. This company is one of the few that feel that good customer service is a priority.

I placed an order and immediately I was… I placed an order and immediately I was contacted to let me know about the item being back order and if I still wanted to complete order. I have bought many products online and this is the first time I have been notified. I typically find out after calling to find out where my product is. Great customer service. I Highly recommend your company. Thanks Roger B