Bill
GBPoor business practices I ordered a Roadmaster Hitch Mounted Spare tire Carrier in October. Now I received that it was not in stock after all and delivery was to be expected sometime in February 2022. Now it's not HitchSourse fault that Roadmaster didn't have it in stock. But first I was let to believe it was in stock. Then the full amount was charged to my credit card.
Roger
GBI placed an order and immediately I was… I placed an order and immediately I was contacted to let me know about the item being back order and if I still wanted to complete order. I have bought many products online and this is the first time I have been notified. I typically find out after calling to find out where my product is. Great customer service. I Highly recommend your company. Thanks Roger B
RamMan
GBno longer available but in stock? Made my order, payed for my order, waited for shipping info, found out the product was no longer available. How do you report in stock, sell and charge for a product that is not even produced any more? Money was eventually refunded but...
Justin
GBOrdered a hitch that was said to be… Ordered a hitch that was said to be delivered in approximately 1 week, I called after 2 weeks and was told that the hitch had not even shipped and in fact wasn't even in stock and they weren't sure when they would be able to ship. I understand there are sometimes some inventory issues, but the fact that 2 weeks had gone by amd noone even tried to reach out to let me know was very frustrating. I cancelled my order.
Stuart
GBHave been buying from Hitch Source for… Have been buying from Hitch Source for over 6 years, always great service. My parts always arrive very fast in FL within two days. Due to price, i purchased my SMI Stay N Play Duo braking system from a nationwide retailer (due to price) what a mistake. They took my $1000+ within minutes and did not ship my in stock item for 20 days. Never again.Other Blue Ox components required to complete the installation were purchased from Hitch Source.