The electric hardtop hoist works great The electric hardtop hoist works great. I did have to download the manual for the electric winch as the instructions only referenced a manual winch. It is still a two person job removing the top and placing it in its storage rack, but no one has to do any heavy lifting. For some reason, that SL500 hardtop gets heavier every year.

Four other suppliers including Pelican Four other suppliers including Pelican, Parts geek and AutoAZ had the same item for less than $19.00 I found after I purchased from Adsitco where i paid more than twice. I wanted to return it but freight charges prevented me. Sorry, but Adsitco was too overpriced.

You don’t get what you pay for. Ordered a part. Website stated shipping would be advised later. Several days go by, no advice. Wondering where my order is, 1 week later I called the company. Gentleman advises parts are scheduled to be shipped next day and shipping cost yet to be advised. One week later, same gentleman calls to say the part is no longer available. Tells me the part has not been available for over a year. Not sure how that is supposed to make me feel better? Part remains advertised on website. No apology from rep. Still awaiting refund. What an unprofessional bunch.

i have always had very good service and… i have always had very good service and quality products from Adsit but had this one incident of packaging my order; it was a foam hood pad that should have been rolled on a core, boxed and shipped, lI pay for shipping but it wasn't it was folded into a quite small box which caused creasing. I flattened it for 9 days with weight on it to regain most of the flatness and installed the pad. I also found the same Hood Pad on two other web sites for considerably less cost, actually 2/3 less! I contacted Adsit about the packaging which they said they would address.

Did not receive a tracking number until… Did not receive a tracking number until I called. Delivery was slower than it needed to be. Representive got upset when I told him delivery needed to improve. Service can't improve until feedback is accepted and acted on without people getting upset. Poor attitude, wanted to argue with me. Doubt that I will order again.