Few years ago I would have rated you a… Few years ago I would have rated you a 1 based on packing technique and the following lack of customer service. I had ordered set of OEM floor mats and when they were shipped they were rolled bottom in allowing the foam to strech and pull away from the mat. Contacted customer service and informed them however they were not willing to replace. I had to remove the foam and be content. I have not ordered from them since until now. New order came as promised without packing flaws. Hi

The service was good however the cost… The service was good however the cost of shipping was ridiculous! To pay over $50 for a single article approx 7”x3” is exorbitant. You should advise cost of shipment prior to accepting payment. I would have been happy to have it shipped by sea or a more reasonable method.

you should advise shipping cost during… you should advise shipping cost during the cost process not surprise everyone after the fact with a shipping charge....better yet offer items with no shipping charges during promotions or coupons ....it helps to know the shipping cost when you order...thanks w hudson

Got an hard top electric hoist for a… Got an hard top electric hoist for a fair amount of money. My expectations were that is a well designed working well system. Unfortunately looks more like a backyard put together kit . The fairlead of the winch I ve got was well used, the pulleys were the wrong type for this application , could not be used being the closed type.. Stay away!

Not what I expected in a lot of negative ways They have no way to track orders online. When a week goes by and you call to find out where your order is they tell you they mailed it. When you call a week later they go and get a tracking number for a package that hasn't even been sent. The item ordered does not come from them but an individual you never heard of. I'm just happy I will never have to deal with this company again as I am selling my MB. (I had a similar experience previously with another MB when I ordered the solid rear brake line. They sent the wrong part and then expected me to pay again for the right part!) If they weren't the only company with the part I needed (lots of individuals had the part for sale) but thought I was dealing with a reputable company.