customer service Elitewill INC not offer a great product but there customer service is the best I have ever witness. A slight problem which was handle 3 in the morning. Unreal! Would recommend doing business with this company.

Prompt shipment of aluminum skid plates… Prompt shipment of aluminum skid plates for Tesla Model Y, well packaged, foam cushions at each corner, both pieces arrived in individual cartons at same delivery time. No instructions included. Not all holes lined up, but were workable with a little muscle. Overall quality is very good, proper fitment. Very good value compared with other brands.

Product was great and received in a… Product was great and received in a timely manner. However, due to unforeseen additional issues with the frame, I ended up not going through with the repair. Return process was very easy. Didnt actually install the item, but very easy to work with.

Shipment was in two different packages… Shipment was in two different packages and two different shippers. I wasn t told that . It was very hard to get in touch with anybody. Got 1st package in two days and 2nd package in four days. Shipping was great customer serv ice could be better.. we got everything worked out and that s what counts..

Excellent customer service! Elitewill sent my order in a timely manner and when the delivery went missing from my front porch they were kind enough to send a replacement right away! They went above and beyond and the product was perfect!