Correct for RAM 1500 CLASSIC I had difficulty finding parts specifically for my 2019 RAM 1500 classic, so I was prepared to receive the wrong item. NOPE! Parts were as described, and even though install instructions were for the 1500 new body, the parts were correct and bolted on in about 30 minutes, probably a lot less if you're young and spry. (I am old and arthritic) Thanks!

Shipment was in two different packages… Shipment was in two different packages and two different shippers. I wasn t told that . It was very hard to get in touch with anybody. Got 1st package in two days and 2nd package in four days. Shipping was great customer serv ice could be better.. we got everything worked out and that s what counts..

They keep digital records They keep digital records, including photos, of the trucks they maintain. I drive from southern Mexico to Chicago every year and will be going to Roscoe and Western next year when I come back.

Bad Customer Service Been trying for days to contact Elitewill. They will not answer the phone, return voice messages, answer emails or chats. My tow hooks came in missing the bolts/hardware and I cannot install them until I get the rest of the equipment. I am now asking for a return / refund but again they will not response.

This is a GREAT company This is a GREAT company. They shipped fast, parts are solid and of good quality. Prices are a bit lower too than the competition. Can’t go wrong with this company. I will definitely use them again. BTW customer service is great, product shipped very fast. Solid product and solid company. I highly recommend them.