Product was great and received in a… Product was great and received in a timely manner. However, due to unforeseen additional issues with the frame, I ended up not going through with the repair. Return process was very easy. Didnt actually install the item, but very easy to work with.

Prompt shipment of aluminum skid plates… Prompt shipment of aluminum skid plates for Tesla Model Y, well packaged, foam cushions at each corner, both pieces arrived in individual cartons at same delivery time. No instructions included. Not all holes lined up, but were workable with a little muscle. Overall quality is very good, proper fitment. Very good value compared with other brands.

Correct for RAM 1500 CLASSIC I had difficulty finding parts specifically for my 2019 RAM 1500 classic, so I was prepared to receive the wrong item. NOPE! Parts were as described, and even though install instructions were for the 1500 new body, the parts were correct and bolted on in about 30 minutes, probably a lot less if you're young and spry. (I am old and arthritic) Thanks!

Bad Customer Service Been trying for days to contact Elitewill. They will not answer the phone, return voice messages, answer emails or chats. My tow hooks came in missing the bolts/hardware and I cannot install them until I get the rest of the equipment. I am now asking for a return / refund but again they will not response.

customer service Elitewill INC not offer a great product but there customer service is the best I have ever witness. A slight problem which was handle 3 in the morning. Unreal! Would recommend doing business with this company.