Very Satisfied Found your product online for a very good price. Quality advertising led me to make the purchase. Shipping progress was excellent and quick. Upon arrival I was pleased to see the quality that went into production of my item. Very satisfied!

Bad Customer Service Been trying for days to contact Elitewill. They will not answer the phone, return voice messages, answer emails or chats. My tow hooks came in missing the bolts/hardware and I cannot install them until I get the rest of the equipment. I am now asking for a return / refund but again they will not response.

They sent wrong product I'm trying to… Provide a number for me for the 1000x I'll continue to right replies until you provide me one that actually goes to a business not some cell phone with no voicemail. I just want to return the product why arent I allowed to do this?

Prompt shipment of aluminum skid plates… Prompt shipment of aluminum skid plates for Tesla Model Y, well packaged, foam cushions at each corner, both pieces arrived in individual cartons at same delivery time. No instructions included. Not all holes lined up, but were workable with a little muscle. Overall quality is very good, proper fitment. Very good value compared with other brands.

After Market 2019 Ram 15oo Tow Hooks Easy to order. Relatively easy to determine which style of tow hook to order for my 2019 Ram 1500 Crewcab truck. Came with two more bolts than are required and one extra Bracket; not sure why only one extra bracket. Would be excellent if there were a marker as to which is the right tow hook and which is the left, thus avoiding dry fitting then comparing to a truck that has factory installed tow hooks.