This is a GREAT company This is a GREAT company. They shipped fast, parts are solid and of good quality. Prices are a bit lower too than the competition. Can’t go wrong with this company. I will definitely use them again. BTW customer service is great, product shipped very fast. Solid product and solid company. I highly recommend them.

They sent wrong product I'm trying to… Provide a number for me for the 1000x I'll continue to right replies until you provide me one that actually goes to a business not some cell phone with no voicemail. I just want to return the product why arent I allowed to do this?

Customer service was difficult to get… Customer service was difficult to get through to and kinda gave me the run around. but as for the product itself, it's exactly what I ordered and I couldn't be happier with it. If Customer service was better you would of gotten the extra star.

Bad Customer Service Been trying for days to contact Elitewill. They will not answer the phone, return voice messages, answer emails or chats. My tow hooks came in missing the bolts/hardware and I cannot install them until I get the rest of the equipment. I am now asking for a return / refund but again they will not response.

Excellent customer service! Elitewill sent my order in a timely manner and when the delivery went missing from my front porch they were kind enough to send a replacement right away! They went above and beyond and the product was perfect!