Glenn Ross
USAfter Market 2019 Ram 15oo Tow Hooks Easy to order. Relatively easy to determine which style of tow hook to order for my 2019 Ram 1500 Crewcab truck. Came with two more bolts than are required and one extra Bracket; not sure why only one extra bracket. Would be excellent if there were a marker as to which is the right tow hook and which is the left, thus avoiding dry fitting then comparing to a truck that has factory installed tow hooks.
Robert De La Rosa
USDamaged due to inadequate packaging The product shipped fast but was damaged due to inadequate packaging. Two brackets punctured the bag they were shipped in. The brackets cut through and stuck out of the side of the box. These brackets pushed against the top and dented it creating a bare metal spot. Damage does not appear to be as bad as other reviewers stated. For the money there should be NO DAMAGE!!!!!!
Michael Hawkes
USBad Customer Service Been trying for days to contact Elitewill. They will not answer the phone, return voice messages, answer emails or chats. My tow hooks came in missing the bolts/hardware and I cannot install them until I get the rest of the equipment. I am now asking for a return / refund but again they will not response.
Robert DePriest
USCorrect for RAM 1500 CLASSIC I had difficulty finding parts specifically for my 2019 RAM 1500 classic, so I was prepared to receive the wrong item. NOPE! Parts were as described, and even though install instructions were for the 1500 new body, the parts were correct and bolted on in about 30 minutes, probably a lot less if you're young and spry. (I am old and arthritic) Thanks!
Rikki
USExcellent customer service! Elitewill sent my order in a timely manner and when the delivery went missing from my front porch they were kind enough to send a replacement right away! They went above and beyond and the product was perfect!