Damaged due to inadequate packaging The product shipped fast but was damaged due to inadequate packaging. Two brackets punctured the bag they were shipped in. The brackets cut through and stuck out of the side of the box. These brackets pushed against the top and dented it creating a bare metal spot. Damage does not appear to be as bad as other reviewers stated. For the money there should be NO DAMAGE!!!!!!

These guys took great care of me and my… These guys took great care of me and my truck. I called a place that didn't work on .diesels and they recommended Roscoe and Western. I went in kind of last minute, they fixed my problem, were very affordable, and gave me tips for continuing maintenance. They keep digital records, including photos, of the trucks they maintain. I drive from southern Mexico to Chicago every year and will be going to Roscoe and Western next year when I come back.

Customer service was difficult to get… Customer service was difficult to get through to and kinda gave me the run around. but as for the product itself, it's exactly what I ordered and I couldn't be happier with it. If Customer service was better you would of gotten the extra star.

The hooks are fantastic The hooks are fantastic, heavy duty, and fit perfectly, but the instructions could have been written in Japanese for all the good they did. Also, I could only use two of the supplied bolts and had to go to the hardware store to get the remaining four.

They keep digital records They keep digital records, including photos, of the trucks they maintain. I drive from southern Mexico to Chicago every year and will be going to Roscoe and Western next year when I come back.