Bob
GBExcellent customer service experience... During the wiper instillation process I broke a needed part. I left a phone message asking if the broken part could be replaced. The next business day I received an email from an actual person asking for clarification of the part needed. After responding to the email the replacement part arrived in three days. A tracking number was even supplied. Well done and thank you!
Amy Ratzlaff
GBFirst time purchasing from here First time purchasing from here. The entire process from ordering to receiving was pretty easy and speedy. When I reached out by email you responded within an appropriate time and were very helpful! Thank you so much! I would definitely order from you again!
Vincent Agu
GBLOUSY Had Wiper blades ordered last week and were supposed to come a number of days ago. the USPS tracking just says "in transit, will arrive late" I'd understand if it was a day late fine but a whole week late, that's unacceptable. When I contact WBUSA all they give you is some stupid 3 option path which all lead to you leaving them a message that they will not return. when I sent an email out, i got some generic response that they'll look into the matter and contact me back which (surprise surprise) they never did, and now if i want to cancel/return my order i must wait 30 days so I can get my money back. 100% will not order ANYTHING from there again. 100% do not recommended unless you take delight in being scammed and taken for a loop
Adam Gibson
GBNo reponse from Customer Service after 5 days WiperBladesUSA.com has the worst customer service. They sent a pair for a new model vehicle that is clearly the wrong size. I emailed and left a voicemail, which is what they requested because they do not answer the phone. Crickets. DO NOT BUY FROM THEM!
Mike Rochelle
GBCouldn't have been simpler Couldn't have been simpler. Everything from looking up proper size & placing order..... to receiving the product(s). I'll def repeat this process again when the time comes!