Terrible customer service and responsiveness Wipers did not fit, tried calling to get help, no one available to answer questions, you are directed to leave a message. Nothing. Sent email. No response. Tried calling again and am awaiting a response. Also emailed again. Terrible customer service. Better hope what they send works, because if it doesn't, there is not much there in the way of support.

Excellent customer service experience... During the wiper instillation process I broke a needed part. I left a phone message asking if the broken part could be replaced. The next business day I received an email from an actual person asking for clarification of the part needed. After responding to the email the replacement part arrived in three days. A tracking number was even supplied. Well done and thank you!

Good blade but inadequate fit Order received today. Finally able to install on my 2013 Audi A8 Quattro but pics show (will provide access to Dropbox): 1) the 26 inch wiper blade is almost an inch shorter than an OEM, while the 20 inch is same size as OEM 2) with both the blades there is a poor fit in that the attachment is too long and thus extends beyond the wiper arm 3) the knob to secure the blades is almost 1mm shorter in both width and length than the OEM and does not fill the opening

5 Stars - Great Communication, Great Product My goodness! The timeliness and ease of ordering, communicating, and installing wiper blades from WiperBladesUSA was amazing! Upon ordering, they emailed me a PDF with clear installation instructions. I had a question about the adapter for my wipers and within minutes, they emailed a response with details.

It was a great first experience It was a great first experience with Wiper Blades USA. The web site was unusually easy to navigate through. Went right to the correct wiper for my vehicle. A few quick checks of other sites showed they had the lowest price for ones I wanted. I placed the order with free shipping and it said delivery would be in 4 to 5 days. Well they shipped that afternoon and arrived on my porch 2 days later. Couldn't be happier with their shipping department. Installation instructions were very easy to follow and accurate. They snapped right on; less then one minute to replace both wipers. The next time i need wipers I'll come here first.