Juan Carlos Rosario
GBWiperbladesUSA has been a great… WiperbladesUSA has been a great experience every time I need new wipers for my vehicles. They stand by there service and product. making sure the customers are receiving there items in a timely matter. Highly recommend them, been using them for a few years now. Fatimah Quyyum was amazing as a customer rep !
Consumer
GBAmazing customer service I ordered from Wiper Blades as they had an amazing line of wipers. I’m tired of buying junk around town. To my disappointment when my package arrived the box had been damaged and it looked like UPS had chewed on it. I had one missing wiper and one still in the box. UPS takes pictures on doorsteps and I had taken pictures too. I had called wiper blades and did not get ahold of anyone. I left a message as they say “we will get back to you within 24 hours.” We all know how this goes. By the morning when I woke up a customer service rep emailed me and asked for pics so they could file a claim and get me a replacement. Within the time of my email they had already shipped me a new one. Amazing customer service, great company and needless to say I will be back when I need more wipers. Thank you!!!!
Bob
GBExcellent customer service experience... During the wiper instillation process I broke a needed part. I left a phone message asking if the broken part could be replaced. The next business day I received an email from an actual person asking for clarification of the part needed. After responding to the email the replacement part arrived in three days. A tracking number was even supplied. Well done and thank you!
William Fricovsky
GBYour one stop online store! I was very pleased with the navigation of the website making it so easy to find exactly what I was looking for. The Trico/Wiper-Blades that I bought for my 2002 Ford Explorer-Sport are of top superior quality. Thanks!
Adam Gibson
GBNo reponse from Customer Service after 5 days WiperBladesUSA.com has the worst customer service. They sent a pair for a new model vehicle that is clearly the wrong size. I emailed and left a voicemail, which is what they requested because they do not answer the phone. Crickets. DO NOT BUY FROM THEM!