No reponse from Customer Service after 5 days WiperBladesUSA.com has the worst customer service. They sent a pair for a new model vehicle that is clearly the wrong size. I emailed and left a voicemail, which is what they requested because they do not answer the phone. Crickets. DO NOT BUY FROM THEM!

Amazing customer service I ordered from Wiper Blades as they had an amazing line of wipers. I’m tired of buying junk around town. To my disappointment when my package arrived the box had been damaged and it looked like UPS had chewed on it. I had one missing wiper and one still in the box. UPS takes pictures on doorsteps and I had taken pictures too. I had called wiper blades and did not get ahold of anyone. I left a message as they say “we will get back to you within 24 hours.” We all know how this goes. By the morning when I woke up a customer service rep emailed me and asked for pics so they could file a claim and get me a replacement. Within the time of my email they had already shipped me a new one. Amazing customer service, great company and needless to say I will be back when I need more wipers. Thank you!!!!

It was a great first experience It was a great first experience with Wiper Blades USA. The web site was unusually easy to navigate through. Went right to the correct wiper for my vehicle. A few quick checks of other sites showed they had the lowest price for ones I wanted. I placed the order with free shipping and it said delivery would be in 4 to 5 days. Well they shipped that afternoon and arrived on my porch 2 days later. Couldn't be happier with their shipping department. Installation instructions were very easy to follow and accurate. They snapped right on; less then one minute to replace both wipers. The next time i need wipers I'll come here first.

An excellent company to do business with! What made this experience so great was the customer service I received. Although I purchased the set of wiper blades back in December, I got around to installing them on my vehicle just a few weeks ago. All was going great until I opened the package for the driver-side blade. I quickly noticed that one end of the blade assembly did not have an end piece keeping the solid edge on the blade arm. I then reached out to the company to explain my dilemma, and after a few emails back and forth, to my surprise, I was sent a replacement blade for the driver's side, and everything was intact. I will be doing business with this company again and telling friends, family, and coworkers of the great job this company has done for me!

5 Stars - Great Communication, Great Product My goodness! The timeliness and ease of ordering, communicating, and installing wiper blades from WiperBladesUSA was amazing! Upon ordering, they emailed me a PDF with clear installation instructions. I had a question about the adapter for my wipers and within minutes, they emailed a response with details.