Consumer
GBAmazing customer service I ordered from Wiper Blades as they had an amazing line of wipers. I’m tired of buying junk around town. To my disappointment when my package arrived the box had been damaged and it looked like UPS had chewed on it. I had one missing wiper and one still in the box. UPS takes pictures on doorsteps and I had taken pictures too. I had called wiper blades and did not get ahold of anyone. I left a message as they say “we will get back to you within 24 hours.” We all know how this goes. By the morning when I woke up a customer service rep emailed me and asked for pics so they could file a claim and get me a replacement. Within the time of my email they had already shipped me a new one. Amazing customer service, great company and needless to say I will be back when I need more wipers. Thank you!!!!
Vincent Agu
GBLOUSY Had Wiper blades ordered last week and were supposed to come a number of days ago. the USPS tracking just says "in transit, will arrive late" I'd understand if it was a day late fine but a whole week late, that's unacceptable. When I contact WBUSA all they give you is some stupid 3 option path which all lead to you leaving them a message that they will not return. when I sent an email out, i got some generic response that they'll look into the matter and contact me back which (surprise surprise) they never did, and now if i want to cancel/return my order i must wait 30 days so I can get my money back. 100% will not order ANYTHING from there again. 100% do not recommended unless you take delight in being scammed and taken for a loop
Amy Ratzlaff
GBFirst time purchasing from here First time purchasing from here. The entire process from ordering to receiving was pretty easy and speedy. When I reached out by email you responded within an appropriate time and were very helpful! Thank you so much! I would definitely order from you again!
NH
GBGood blade but inadequate fit Order received today. Finally able to install on my 2013 Audi A8 Quattro but pics show (will provide access to Dropbox): 1) the 26 inch wiper blade is almost an inch shorter than an OEM, while the 20 inch is same size as OEM 2) with both the blades there is a poor fit in that the attachment is too long and thus extends beyond the wiper arm 3) the knob to secure the blades is almost 1mm shorter in both width and length than the OEM and does not fill the opening
Happy Customer
GBHappy CA Customer Very easy to order. I had a little glitch in processing, contacted customer service and they helped resolve the issue right away! Received my wipers timely and they fit perfectly! I recommend ordering from WiperBladesUSA.com! -Happy Customer