Amazing customer service I ordered from Wiper Blades as they had an amazing line of wipers. I’m tired of buying junk around town. To my disappointment when my package arrived the box had been damaged and it looked like UPS had chewed on it. I had one missing wiper and one still in the box. UPS takes pictures on doorsteps and I had taken pictures too. I had called wiper blades and did not get ahold of anyone. I left a message as they say “we will get back to you within 24 hours.” We all know how this goes. By the morning when I woke up a customer service rep emailed me and asked for pics so they could file a claim and get me a replacement. Within the time of my email they had already shipped me a new one. Amazing customer service, great company and needless to say I will be back when I need more wipers. Thank you!!!!

Couldn't have been simpler Couldn't have been simpler. Everything from looking up proper size & placing order..... to receiving the product(s). I'll def repeat this process again when the time comes!

An excellent company to do business with! What made this experience so great was the customer service I received. Although I purchased the set of wiper blades back in December, I got around to installing them on my vehicle just a few weeks ago. All was going great until I opened the package for the driver-side blade. I quickly noticed that one end of the blade assembly did not have an end piece keeping the solid edge on the blade arm. I then reached out to the company to explain my dilemma, and after a few emails back and forth, to my surprise, I was sent a replacement blade for the driver's side, and everything was intact. I will be doing business with this company again and telling friends, family, and coworkers of the great job this company has done for me!

LOUSY Had Wiper blades ordered last week and were supposed to come a number of days ago. the USPS tracking just says "in transit, will arrive late" I'd understand if it was a day late fine but a whole week late, that's unacceptable. When I contact WBUSA all they give you is some stupid 3 option path which all lead to you leaving them a message that they will not return. when I sent an email out, i got some generic response that they'll look into the matter and contact me back which (surprise surprise) they never did, and now if i want to cancel/return my order i must wait 30 days so I can get my money back. 100% will not order ANYTHING from there again. 100% do not recommended unless you take delight in being scammed and taken for a loop

No reponse from Customer Service after 5 days WiperBladesUSA.com has the worst customer service. They sent a pair for a new model vehicle that is clearly the wrong size. I emailed and left a voicemail, which is what they requested because they do not answer the phone. Crickets. DO NOT BUY FROM THEM!