Not for small business! Takes all your money Put me in as the wrong gender (I'm the owner!) Put my contract hires in as part time instead of contracts causing a huge mess on taxes/requirements Keeps sending me emails demanding I sign up for things that are requirements, I ask for clarification and get no response aside from 2 weeks later getting demands why I havent signed up yet Forced into a 401k plan I dont even use or qualify for So many fees being charged for i dont know what. and just no one helping you aside to try and get you to sign up for X that you really need or face a 15k fine

Incompetent at best, more likely evil This company is terrible, do not trust them with your retirement money. My experience with them has been awful, I won't get into it because it's a long and painful story - but their customer service was the worst I've ever had.

Pathetic Help file says 'use the chat button' There is no chat button Click on 'Product Feedback' Button is broken. Phone to ask for help. Auto response: 'Ask your employer for help. Goodbye'. Beyond pathetic

My employer uses ADP My employer uses ADP. I cannot access my W2 using my computer because I cannot get a simple Passcode texted to me on my Smartphone. I can use the ADP app on my smartphone to get a Passcode telephoned to me. But that is of no use because I cannot printout my W2 nor figure out how I am going to attach it to my electronic tax return. Bottom line, I cannot access ADP on my computer. If I were not so close to retiring I would quit my current employer because of ADP.

My company has outsourced our payroll… My company has outsourced our payroll services and engaged ADP to be the vendor. It has been a disaster right from Day 1, where all the deadlines are missed. Contacting the project team is only available via email, resulting in a protracted delay in the turnaround time. It's totally futile to give deadlines to ADP, as they have been unable to meet them. No reply to our emails as their client like a few mths, then their lackadaisical replies to their failure in meeting our deadlines as their clients have further worsened the entire situation. Has their management and regional customer service boss remedied and implemented damage control measures to mitigate all these? None at all. In my entire HR career which spans over 20 yrs overseeing local n regional HR, I have worked with many vendors within n outside HR. ADP is the worst vendor that I have worked with and the entire customer onboarding experience sucks. I hope none of u out there have to go through such a painful experience as me. Incidentally, I am not the one who proposed to outsource this entire payroll outsourcing project to ADP as my predecessor made this fatal mistake.