Dennis D.
GBTransmission performs well Transmission performs well. Came damaged in shipping. Fortunately, old trans had perfect component to swap out. In driving car home, shifting is tight & smooth.
Rosie
GBExcellent service Excellent service. I have 2 cars more than 21 years old. Trying to get parts is difficult & other companies have sent me substitute parts that I had to return. Auto parts fair got it right the 1st time. Part came quickly & fit perfectly. I will be placing more orders in the future and telling everyone about the great service. See u soon.
Matthew Taylor
GBThis company is indicative of customer service in the internet age Don't say you are going to delivery in 3-4 days if it's more like 7-8 days (Still waiting). Filled in a contact form twice with no reply. 5 minute hold on telephone to find out the representative couldn't actually say when the product would arrive (However the rep was pleasant enough if not helpful)... Says travelling in some sort of interoffice mail, meanwhile I'm burning a rental vehicle at $60 per day. Can't tell you if the product is any good or not. Completely annoying, but customer service in this country...especially with online companies...is so putrid it's what I've come to expect. Thanks for nothing.
Customer
GBMy mechanic approved! Not being a car mechanic but wanted to make a smart purchase, I called to confirm details of my part. Customer service rep was super helpful, patient and kind with my questions. I placed my order with confidence, it arrived the next day. And when my mechanic saw where I bought this part, he said, "Oh, now I feel better about putting a used part in your car. I like this company." I said I feel better too! And two hours later, my AC was fixed and I'm a happy driver. Will definitely use Auto Parts Fair again! Even my mechanic endorses them.
Customer
GBTrust is earned...APF earned my trust I was hesitant at first, to buy a used transmission from an on-line source. I have read and heard about horror stories, told by people shopping on-line for used car parts. I am happy to report, Auto Parts Fair exceeded my expectations and I would have no problem buying from them again. The thing that put me at ease was their ability to provide me with the VIN number of the vehicle from which the used transmission came. This fact, in my opinion, is huge. It took away the worry about what kind of transmission I might end up with, as I was able to cross reference that VIN number with with DMV records and determine the listed mileage estimate was accurate.