Customer
GBMy mechanic approved! Not being a car mechanic but wanted to make a smart purchase, I called to confirm details of my part. Customer service rep was super helpful, patient and kind with my questions. I placed my order with confidence, it arrived the next day. And when my mechanic saw where I bought this part, he said, "Oh, now I feel better about putting a used part in your car. I like this company." I said I feel better too! And two hours later, my AC was fixed and I'm a happy driver. Will definitely use Auto Parts Fair again! Even my mechanic endorses them.
Steve Maricic
GBI ordered a used ABS control module for … I ordered a used ABS control module from AutoPartsFair for my 2002 Grand Caravan. I received one fairly quickly at a reasonable price. My mechanic installed it, and so far it works fine.
Customer
GBMercury Grand Marquis rear tail light. Item received was the wrong one for a 1999 Mercury Grand Marquis GS driver side rear tail light even though item was described correctly. Item received was either for a different model year or an LS model. When I called customer service they interrogated me like I didn't know the difference. When I said I needed to return the wrong tail light they continued to quiz me until I insisted I wanted to return it since it wasn't correct. I returned it to the address they gave me the same day, 6/13, but have yet to receive any confirmation or credit for the returned item. Stock # B181784957N, Invoice # 96512388, PO # L168BVTW. Unfortunately I did not get an RMA#. John
DM
GBThis is my third purchase from Auto… This is my third purchase from Auto Parts Fair. Had nothing but great experiences so far. Economical, authentic parts that made my vehicle look like new.
Bob Y
GBA used Smart car hood A Smart car hood was advertised sale for $113.50 used and to include free shipping from Phoenix, AZ. I live in Texas and received a notice they were unable to ship and cancelled the order. I was told the part was fragile and they could not send it through their parts network either for a local pick near my home. Very disappointed since I purchased a similar used Smart car part from California without any issues.