Excellent service Excellent service. I have 2 cars more than 21 years old. Trying to get parts is difficult & other companies have sent me substitute parts that I had to return. Auto parts fair got it right the 1st time. Part came quickly & fit perfectly. I will be placing more orders in the future and telling everyone about the great service. See u soon.

Trust is earned...APF earned my trust I was hesitant at first, to buy a used transmission from an on-line source. I have read and heard about horror stories, told by people shopping on-line for used car parts. I am happy to report, Auto Parts Fair exceeded my expectations and I would have no problem buying from them again. The thing that put me at ease was their ability to provide me with the VIN number of the vehicle from which the used transmission came. This fact, in my opinion, is huge. It took away the worry about what kind of transmission I might end up with, as I was able to cross reference that VIN number with with DMV records and determine the listed mileage estimate was accurate.

Order processing and delivery service … Order processing and delivery service were both excellent. I have not gotten the part into the shop to replace on the car so don't know 100% the quality and accuracy of the part, but I'm trusting that it will be fine since everything has gone well so far.

You learn about a company when an error … You learn about a company when an error occurs. Called upon receipt and immediately provided option to ship correct part or cancel. Part was part marked incorrectly. Flywheel (A/T) ordered, flywheel center mounting plate shipped. Repair shop unknowing that I ordered it also ordered a new flywheel assembly. My seller cancelled my order, issued a credit on my credit card, and when asked where I should send their part, they replied, throw it away. I will without reservation order future items from this supplier without reservations. Thank You for great service and solution.

This company is indicative of customer service in the internet age Don't say you are going to delivery in 3-4 days if it's more like 7-8 days (Still waiting). Filled in a contact form twice with no reply. 5 minute hold on telephone to find out the representative couldn't actually say when the product would arrive (However the rep was pleasant enough if not helpful)... Says travelling in some sort of interoffice mail, meanwhile I'm burning a rental vehicle at $60 per day. Can't tell you if the product is any good or not. Completely annoying, but customer service in this country...especially with online companies...is so putrid it's what I've come to expect. Thanks for nothing.