Matthew Taylor
GBThis company is indicative of customer service in the internet age Don't say you are going to delivery in 3-4 days if it's more like 7-8 days (Still waiting). Filled in a contact form twice with no reply. 5 minute hold on telephone to find out the representative couldn't actually say when the product would arrive (However the rep was pleasant enough if not helpful)... Says travelling in some sort of interoffice mail, meanwhile I'm burning a rental vehicle at $60 per day. Can't tell you if the product is any good or not. Completely annoying, but customer service in this country...especially with online companies...is so putrid it's what I've come to expect. Thanks for nothing.
Thomas P.
GBPart delivered as expected Part delivered as expected. Had the fuse box installed yesterday. Solved me a ton of problems at a very reasonable cost. The under the hood fuse box cost about 1/4 the price of the dealer quote. Because the part was precisely what was needed, labor cost were minimal. Thanks for fast delivery of the exact part needed and ordered.
Customer
GBMy mechanic approved! Not being a car mechanic but wanted to make a smart purchase, I called to confirm details of my part. Customer service rep was super helpful, patient and kind with my questions. I placed my order with confidence, it arrived the next day. And when my mechanic saw where I bought this part, he said, "Oh, now I feel better about putting a used part in your car. I like this company." I said I feel better too! And two hours later, my AC was fixed and I'm a happy driver. Will definitely use Auto Parts Fair again! Even my mechanic endorses them.
Ron
GB90% savings I had the ABS pump and module go on my 2009 Mercury Malon. This repair would cost close to $1,000 at the dealer or repair shop. I purchased a used unit from parts fair and my total cost for the repair was less than $100. Saving almost 90% was unbelievable. I will positively use parts fair in the future and refer all my friends.
Rosie
GBExcellent service Excellent service. I have 2 cars more than 21 years old. Trying to get parts is difficult & other companies have sent me substitute parts that I had to return. Auto parts fair got it right the 1st time. Part came quickly & fit perfectly. I will be placing more orders in the future and telling everyone about the great service. See u soon.