Maria G Arroyo
GBKeep your own notes every time you ask for advance in separate paper. You would need it I have been using this for just few months but enough to notice that something is wrong. Today making my notes and reducing what I receive in advance from my today pay check, I am short about almost 500.00 dollars. I call customer service and they keep giving me their own notes. I would pay someone to check this since the 1st use. Closing this service with Dailypay today.
Amy Edwards
GBNo paycheck on my direct deposit day No paycheck on my direct deposit day. For anyone who lives paycheck to paycheck, having an unreliable app in charge of your money is problematic. They wire transferred and my bank says it could come today or tomorrow depending on if and when they actually did it.
Sarah Sovereign
GBI was shorted close to $1,000. I was shorted close to $1,000. When I asked for a reconciliation and for them to show my "deductions" that totaled my payment amount, they gave a BS canned answer and continue to refuse to actually help me. How can a payroll company NOT provide reconciliation details!?!?!
Sarah Mckinley
GBWAKE UP PEOPLE This app's customer service agents have got to be the largest group of people who don't know how to do their jobs that I have ever met. They literally HATE, ABSOLUTELY HATE, having to do their job, they would rather push the job off on someone else. Customer service is NOT A TOP PRIORITY. I don't know how no one has realized this and just stopped using the app. This app is only to make the rich owners even more rich. They do not care about their customers. Because if they did they would read their own reviews and try to actually make the app and it's agents better. But instead they add another card, so that they can charge you even more fee's if you access your money and put it into your bank instead of putting it on their card. ALL THIS COMPANY IS ABOUT IS TAKING ADVANTAGE AND MAKING MONEY OFF ITS CUSTOMERS. IT IS NOT TRYING TO MAKE ANYONE'S LIFE EASIER.
Heather Dunn
GBDon’t use them Don’t use them! They take your money twice. They have full access to ALL of your check even money that you didn’t take! They charge you fees to even access your pay. I don’t see why any company would offer this to their employees! I just add the customer service line agents will hang up on you and they won’t provide their name! This place isn’t right! I feel like I missing money and they say I’m not. So they took the days they already took from my other check and now they say they haven’t took it. This place will be getting sued more than likely if they haven’t already……!