0 stars if i could 0 stars if i could. the company i worked for contracted them to help the employees access paychecks early. first off, the time it takes to update your balance from a worked shift isn't reliable. second off, my password wasn't working with the app or website, so i'd have to constantly send reset password links just to access the account. thirdly, when i tried to resolve it with customer service, they'd ask me to verify my information with a photo id and paystub, while i was using my e-mail on the dailypay account. don't waste your time with these people. they're nice at first but they get content in their inertia they want to sit back and do nothing but collect a transfer fee.

Keep your own notes every time you ask for advance in separate paper. You would need it I have been using this for just few months but enough to notice that something is wrong. Today making my notes and reducing what I receive in advance from my today pay check, I am short about almost 500.00 dollars. I call customer service and they keep giving me their own notes. I would pay someone to check this since the 1st use. Closing this service with Dailypay today.

No cell service, no access There is absolutely no way to verify your identity other than by your cell phone. You can email a transcript of your conversation with the help desk about your account to yourself but you can't verify your identity thru the email you signed up with. So even if you use your fingerprint to get into your account on the device used to access the app, no way to verify its you if your cell is off. This is the type of emergency this app is supposed to be for! Doesn't matter if you have all your login info, your bank info, your job info, your contact info.... you need to pay your cell bill? Tough luck, can't access your account. What the heck is the service for then?

Honest opinion Honest opinion - when daily pay works correctly it’s a helpful “benefit” to help in an emergency or to manage between paychecks. The issue is that it doesn’t work a good amount of the time. In the 5 months that I had supposed access to daily pay, I’ve actually only been able to use it approximately 3. What makes it worse is that, like others, there never seems to be anyone in customer service who can help or give a straight answer. I personally haven’t had issues with not getting paid on payday, but I have multiple co-workers who have. Overall, it’s not reliable, which is really something you need when dealing with your pay. Be careful if you choose to use Daily Pay

No paycheck on my direct deposit day No paycheck on my direct deposit day. For anyone who lives paycheck to paycheck, having an unreliable app in charge of your money is problematic. They wire transferred and my bank says it could come today or tomorrow depending on if and when they actually did it.