Honest opinion Honest opinion - when daily pay works correctly it’s a helpful “benefit” to help in an emergency or to manage between paychecks. The issue is that it doesn’t work a good amount of the time. In the 5 months that I had supposed access to daily pay, I’ve actually only been able to use it approximately 3. What makes it worse is that, like others, there never seems to be anyone in customer service who can help or give a straight answer. I personally haven’t had issues with not getting paid on payday, but I have multiple co-workers who have. Overall, it’s not reliable, which is really something you need when dealing with your pay. Be careful if you choose to use Daily Pay

WAKE UP PEOPLE This app's customer service agents have got to be the largest group of people who don't know how to do their jobs that I have ever met. They literally HATE, ABSOLUTELY HATE, having to do their job, they would rather push the job off on someone else. Customer service is NOT A TOP PRIORITY. I don't know how no one has realized this and just stopped using the app. This app is only to make the rich owners even more rich. They do not care about their customers. Because if they did they would read their own reviews and try to actually make the app and it's agents better. But instead they add another card, so that they can charge you even more fee's if you access your money and put it into your bank instead of putting it on their card. ALL THIS COMPANY IS ABOUT IS TAKING ADVANTAGE AND MAKING MONEY OFF ITS CUSTOMERS. IT IS NOT TRYING TO MAKE ANYONE'S LIFE EASIER.

No cell service, no access There is absolutely no way to verify your identity other than by your cell phone. You can email a transcript of your conversation with the help desk about your account to yourself but you can't verify your identity thru the email you signed up with. So even if you use your fingerprint to get into your account on the device used to access the app, no way to verify its you if your cell is off. This is the type of emergency this app is supposed to be for! Doesn't matter if you have all your login info, your bank info, your job info, your contact info.... you need to pay your cell bill? Tough luck, can't access your account. What the heck is the service for then?

0 stars they literally have not paid me… 0 stars they literally have not paid me my remaining money yet keep lying and saying the money was transferred and is in my account. When my bank statement and my bank have confirmed it never reached my account. Yet, I can still cash out early into that same account . Giving me the run around and telling me there’s nothing I can do. I wish I could opt out but I don’t even trust them to pay me my next check. I ended up having to cash out early again because they didn’t give me my remaining funds. I was told the money was being sent to my account on the 9th…it’s the 11th. I’m very upset and annoyed.

If I could rate a zero I would If I could rate a zero I would. The customer service is not professional helpful nor barely understood. I got scripted replies over talked without even understanding the problem. Put on hold to be hung up on. To call back.put on hold again, then to just ask for a supervisor. Nothing resolved except sorry for your inconvenience. This is not a great card. It may seem good for the moment but long turn you might pay the price for convenience.