Shalonda Hinson
GBIf I could rate a zero I would If I could rate a zero I would. The customer service is not professional helpful nor barely understood. I got scripted replies over talked without even understanding the problem. Put on hold to be hung up on. To call back.put on hold again, then to just ask for a supervisor. Nothing resolved except sorry for your inconvenience. This is not a great card. It may seem good for the moment but long turn you might pay the price for convenience.
Sarah Mckinley
GBWAKE UP PEOPLE This app's customer service agents have got to be the largest group of people who don't know how to do their jobs that I have ever met. They literally HATE, ABSOLUTELY HATE, having to do their job, they would rather push the job off on someone else. Customer service is NOT A TOP PRIORITY. I don't know how no one has realized this and just stopped using the app. This app is only to make the rich owners even more rich. They do not care about their customers. Because if they did they would read their own reviews and try to actually make the app and it's agents better. But instead they add another card, so that they can charge you even more fee's if you access your money and put it into your bank instead of putting it on their card. ALL THIS COMPANY IS ABOUT IS TAKING ADVANTAGE AND MAKING MONEY OFF ITS CUSTOMERS. IT IS NOT TRYING TO MAKE ANYONE'S LIFE EASIER.
Nikki Jo
GB-0 If Possible -0 If Possible. Their accounting is absolute fraud. You get no customer service. Just a run around. They try to lie and manipulate you into believing their math. THE BLTTOM LINE KS THEY ARE THIEVES. Unsure why they have not been looked closer into by govt entities. THEY WILL LIE, THEN NOT ANSWER. YOU WILL NEVER GET THE MONEY THEY STOLE. Even when you are able to show their mistake.
Lisa L. Johnverrell
GBIt's not "daily pay". You only get HALF. It's not "daily pay". It's actually HALF of your daily pay the next day. If you were expected to get your full day's pay you will be disappointed. Cut your hourly wage in half and that maybe what you will get available within 24 hours. I would only withdraw in an emergency because they charge you for instant withdrawal every time.
richlann41
GBHonest opinion Honest opinion - when daily pay works correctly it’s a helpful “benefit” to help in an emergency or to manage between paychecks. The issue is that it doesn’t work a good amount of the time. In the 5 months that I had supposed access to daily pay, I’ve actually only been able to use it approximately 3. What makes it worse is that, like others, there never seems to be anyone in customer service who can help or give a straight answer. I personally haven’t had issues with not getting paid on payday, but I have multiple co-workers who have. Overall, it’s not reliable, which is really something you need when dealing with your pay. Be careful if you choose to use Daily Pay