DO NOT USE THIS COMPANY DO NOT USE THIS COMPANY. I am begging HR managers to avoid this company at all costs. You will have to do all the work, uploading semantic documents as their policies are so rigid with what they can/cannot accept. They will call you at all hours of the night requesting more documentation (due to being based in the US and having no regard for where you yourself are based.) Absolutely dreadful experience, they have massively delayed my start date for a new job.

Required details about your employee Required details about your employee singh@ hireright-service.com Is this email id and person belongs to your staff member in India? As he introduced himself as staff member of hire right. His contact no. is 07454957552

this people are absolutely horrendous… this people are absolutely horrendous my background check is going on the 4th week,i hve supplied them with w-2 for the past 8 years and they continue to ask me the same questions about an employer that is no longer in business since COVID This service is about useless I should be getting paid what they are to do my own background check i have dealt with them in the past because of my perspective employer and always a horrible experience they are also great at piling errrouneous information being that my name is very common I highly recomend any business looking to hire their services to RUN AS FAST AS THEY CAN AND FIND A DIFFERENT PROVIDER FOR THIS SERVICE

Absolutely horrible company to deal… Absolutely horrible company to deal with. Nothing but bureaucratic dystopian nightmare. Won't do their job, push all the work off on you, refuse to cooperate in any way just endless circles of nothing. Honestly if a company uses them I would walk away, they aren't worth dealing with unless your offered some major money. Update: after multiple escalations a competent person from Hireright reached out and resolved the problem. Use the chat feature and just keep escalating, go beyond the escalation team, they're useless. Then request an email and a call from the someone above escalations and they will be able to get things moving. Everyone below them is either a bot or does not understand english as a first language and gives conflicting information all the while trying to deny everything.

Background Check could be fixed in 5 minutes, it's been weeks Messed up my background check, they mixed up my name (a very common name) with someone with a completely different middle name, date of birth and address, they did this for 10 different records. This can be fixed via internet search of court records, takes literally 5 minutes. It's been weeks now and they have not done anything to resolve the dispute I filed. They say they need faxes (yes like a physical fax machine copy) from each of the courts instead of just looking up the records themselves - something literally anyone can do on the internet.