Background Check could be fixed in 5 minutes, it's been weeks Messed up my background check, they mixed up my name (a very common name) with someone with a completely different middle name, date of birth and address, they did this for 10 different records. This can be fixed via internet search of court records, takes literally 5 minutes. It's been weeks now and they have not done anything to resolve the dispute I filed. They say they need faxes (yes like a physical fax machine copy) from each of the courts instead of just looking up the records themselves - something literally anyone can do on the internet.

HireRight completely botched my… HireRight completely botched my background check. The company that I CURRENTLY work for was acquired by a larger group but remained under the same name. This information was provided to HireRight and they still completed my background showing a 5 year gap work discrepancy. No geniuses I still work for the same company only the ownership group changed. When verifying my education they contacted a school in Ohio. I have never even visited a state that touches Ohio much less gone to school there. If I could give the company less stars I certainly would as this has impacted me financially. The new company I was suppose to start with has pushed my hire date back until these geniuses can figure out what they are doing.

The absolute worst! Surely they can do better! I would give a zero stars if I could. Their customer service leaves a lot to be desired. The chat function is a total waste of time. Chatting to them is like pulling teeth, you have to wait an age for an agent to be assigned only to be told we cannot share your OWN information with you because and I quote “that is their policy and it will not change”. I have waited for this background check for an age - all the while I have time sensitive matters to attend to with my current employer and they are delaying the process. This has been the worst experience of my life by far. The amount of anxiety one has to deal with while waiting for this company to finalise a background check is disgusting! By far the worst screening company I have ever had to deal with! They cannot answer simple questions like what stage your background check is at. They evade all your questions by just parroting the same textbook answers. This company is beyond incompetent! At this point my start date will definitely get pushed back - that is clear from all the reviews I have read. They are absolutely terrible! They need to get their acts together and begin to provide a far better experience for candidates!

No stars I'd give no stars if that were an option. They take forever to process the background checks, blame the counties for the delays, say they'll expedite the request when you ask about it, and still not be finished with the report weeks later.

Highly intrusive and feels untrustworthy Highly intrusive, no explanation about why the data is needed, although it invites you to obscure unnecessary data, whatever that means. Company would not respond to enquiry because they said my email, which is the one they first contacted me on, is not verified. They contacted my current employer and then asked me for exactly the same data because the employer had not responded within a day, so that was duplication of effort.