No stars I'd give no stars if that were an option. They take forever to process the background checks, blame the counties for the delays, say they'll expedite the request when you ask about it, and still not be finished with the report weeks later.

DO NOT USE THIS COMPANY DO NOT USE THIS COMPANY. I am begging HR managers to avoid this company at all costs. You will have to do all the work, uploading semantic documents as their policies are so rigid with what they can/cannot accept. They will call you at all hours of the night requesting more documentation (due to being based in the US and having no regard for where you yourself are based.) Absolutely dreadful experience, they have massively delayed my start date for a new job.

Incompetent Researchers The reps or researchers they have are incompetent. I have provided every bit of information, including telephone numbers, and W-2, I even paid for my employment verification report to send to them to help with a verification and yet they still have no clue. Researchers are still asking for the same documents they acknowledged receiving. One and a half hours of holding time to speak to someone shows they are overworked and don't care.

I started background check on 1/20/2024… I started background check on 1/20/2024 with initial estimated completion date of late January which came and passed. I also had a start date of 2/19 which has came and went as well ! I’m waiting one court clearance from Clark county. On 89 percent complete for weeks . I have contacted hire right several times with no resolve! This is the worst experience I have ever had with a background check . My hiring company is waiting for word and can’t start me until complete.

The worst company ever you go through… The worst company ever you go through background check. HireRight hired third world country India for American Citizens background checks. Very shameful. They cannot speak proper English nor they understand American system. I have been waiting 29 days only for my education to get verified. Every time I call them, I have to repeat myself 5 times and or have them repeat themselves 5 times. Very cheap and unprofessional. HireRight should do better job for the U.S citizens than this. HireRight should hire people at lease speak English, and explain them their job description before they interact with customers. I would ask Guy P. Abramo, Chief Executive Officer to focus on this and treat U.S citizens better than this.