HireRight completely botched my… HireRight completely botched my background check. The company that I CURRENTLY work for was acquired by a larger group but remained under the same name. This information was provided to HireRight and they still completed my background showing a 5 year gap work discrepancy. No geniuses I still work for the same company only the ownership group changed. When verifying my education they contacted a school in Ohio. I have never even visited a state that touches Ohio much less gone to school there. If I could give the company less stars I certainly would as this has impacted me financially. The new company I was suppose to start with has pushed my hire date back until these geniuses can figure out what they are doing.

I have been waiting on Hireright for a… I have been waiting on Hireright for a solid month now. Was supposed to start a job on March 14th but we are still waiting on Hireright. I have called several times. First they needed more info from my past empliyment, so I sent check stubs, W2s and tax transcripts. Then it was my MVR report, now thats updated. Now they are analyzing my urine from a drug screen that I PASSED on Feb 23! How long can someone possibly analyze urine??!!!! I called on March 15th and they claim the lab has my specimin in the final stages!!! They are a terribke service and would not recommend them to ANYONE. I have been out of work this whole time planning on starting on the 14th, now who knows if they will EVER get done with it. Ridiculous!

The absolute worst! Surely they can do better! I would give a zero stars if I could. Their customer service leaves a lot to be desired. The chat function is a total waste of time. Chatting to them is like pulling teeth, you have to wait an age for an agent to be assigned only to be told we cannot share your OWN information with you because and I quote “that is their policy and it will not change”. I have waited for this background check for an age - all the while I have time sensitive matters to attend to with my current employer and they are delaying the process. This has been the worst experience of my life by far. The amount of anxiety one has to deal with while waiting for this company to finalise a background check is disgusting! By far the worst screening company I have ever had to deal with! They cannot answer simple questions like what stage your background check is at. They evade all your questions by just parroting the same textbook answers. This company is beyond incompetent! At this point my start date will definitely get pushed back - that is clear from all the reviews I have read. They are absolutely terrible! They need to get their acts together and begin to provide a far better experience for candidates!

Absolutely the worst I’ve ever… Absolutely the worst I’ve ever encountered. My background check is going on three weeks now with no end in sight. I’ve tried calling but can’t understand the rep on the phone. He wasn’t too interested in helping anyway. Frankly, I’m ready to decline the position and move on, this isn’t worth the hassle with Hire Right.

Worst onboarding experience EVER! I can not put into words the level of incompetence displayed by this company. I have been in the corporate world for almost 30 years and gone through background checks / screenings many times. At most it has taken 2 - 3 days each time. This dumpster fire of a company has dragged things out over a week....Just to accept all my documents and forms! That's not even the actual background check. That will take anywhere from 13 hours to FIFTEEN additional business days. Absolutely ludicrous and has resulted in me having to push back the start date of my hire. Why any company would chose to partner with this place is beyond me.