Background Check could be fixed in 5 minutes, it's been weeks Messed up my background check, they mixed up my name (a very common name) with someone with a completely different middle name, date of birth and address, they did this for 10 different records. This can be fixed via internet search of court records, takes literally 5 minutes. It's been weeks now and they have not done anything to resolve the dispute I filed. They say they need faxes (yes like a physical fax machine copy) from each of the courts instead of just looking up the records themselves - something literally anyone can do on the internet.

this people are absolutely horrendous… this people are absolutely horrendous my background check is going on the 4th week,i hve supplied them with w-2 for the past 8 years and they continue to ask me the same questions about an employer that is no longer in business since COVID This service is about useless I should be getting paid what they are to do my own background check i have dealt with them in the past because of my perspective employer and always a horrible experience they are also great at piling errrouneous information being that my name is very common I highly recomend any business looking to hire their services to RUN AS FAST AS THEY CAN AND FIND A DIFFERENT PROVIDER FOR THIS SERVICE

I started background check on 1/20/2024… I started background check on 1/20/2024 with initial estimated completion date of late January which came and passed. I also had a start date of 2/19 which has came and went as well ! I’m waiting one court clearance from Clark county. On 89 percent complete for weeks . I have contacted hire right several times with no resolve! This is the worst experience I have ever had with a background check . My hiring company is waiting for word and can’t start me until complete.

Horrible customer service Horrible customer service, user interface and experience for employees! They don't update the status but ask you for a bunch of data. I have been screened a few times before, another platform that was called Validata did my previous background check and they did inform me throughout the process what has been verified, how long i should wait and so on. But HireRight's customer service does not help but just pasted answers from a protocol..

No stars I'd give no stars if that were an option. They take forever to process the background checks, blame the counties for the delays, say they'll expedite the request when you ask about it, and still not be finished with the report weeks later.