Absolutely the worst I’ve ever… Absolutely the worst I’ve ever encountered. My background check is going on three weeks now with no end in sight. I’ve tried calling but can’t understand the rep on the phone. He wasn’t too interested in helping anyway. Frankly, I’m ready to decline the position and move on, this isn’t worth the hassle with Hire Right.

Horrible customer service Horrible customer service, user interface and experience for employees! They don't update the status but ask you for a bunch of data. I have been screened a few times before, another platform that was called Validata did my previous background check and they did inform me throughout the process what has been verified, how long i should wait and so on. But HireRight's customer service does not help but just pasted answers from a protocol..

Self Serve Background checks Like many others have said - be ready to preform your OWN background check. Isn't it their job to validate you worked where you say you did? They immediatly come back with "Cannot verify your employment". I doubt they even tried. They rather have you submit what you can to prove you worked there rather than to do their job. I supplied them with W2's and everything, still cant verify my employment. Why are they asking for companies i worked for EIGHT Years ago?! What does previous employment even have to do with a criminal background check? I already got the job... Bunch of data mining thieves.

HireRight completely botched my… HireRight completely botched my background check. The company that I CURRENTLY work for was acquired by a larger group but remained under the same name. This information was provided to HireRight and they still completed my background showing a 5 year gap work discrepancy. No geniuses I still work for the same company only the ownership group changed. When verifying my education they contacted a school in Ohio. I have never even visited a state that touches Ohio much less gone to school there. If I could give the company less stars I certainly would as this has impacted me financially. The new company I was suppose to start with has pushed my hire date back until these geniuses can figure out what they are doing.

Absolutely the worst Absolutely the worst. I'm a rehire and this company has been working on my file for three weeks. I'm very responsive to request,it's my future. I had my Hazmat and twic card faster. Not sure why a compound switch from Sterling to this one. I feel like I'm in a dehydrator turning in to unemployment beef jerky.