Eric Hsu
GBNot great but not horrible Began using this week about 3 weeks ago. The company I recently get hired for uses Paychex as their 3rd party one-stop-shop. Time cards / payrolls / sick / vacation hours / tax tops / and even External tools like FinFit. As my experience has neither been horrible or great I’m neutral at this point because this app was only pushed upon me by my employers to get all Employees on one platform. Hopefully this app gets some kind of universal integration with a majority of the banks. Such as Zelle to better see where it can serve a purpose in banking / finance
Sarah
GBThis company is TERRIBLE This company is TERRIBLE! Our Service Rep Candice Lee is rude and does not respond to emails. We have detailed deductions that change regularly and specific instructions on each pay period and they still mess it up. Getting anyone on the phone is impossible! We are abound to jump ship and switch. Meeting with a new provider next week.
J Gonz
GBPaychex flex is a horrible system Paychex flex is a horrible system. It is tied directly to the company and if you use it for 401K you will no longer have access to your money once you leave the company. Attempting to reach them is difficult. You can plan to be on the phone for 1-2 hours as they hang up on you, transfer you, or just have no idea how to help. Once you leave a company, your access is terminated immediately. They will repeatedly ask for your login information and then say you have no account making it even more difficult to access your money. It has been a month and I am still attempting to get my 401K rolled over with no hope in sight.
Brianna Lindgren
GBThis has to be the worst payroll… This has to be the worst payroll company in existence. Not only do they explain nothing when you set things up, they provide terrible customer service and guidance. They also did my taxes wrong and a received a bill from the IRS due to their incompetence. Do not recommend.
Mike
GBGarbage company Garbage company. Can't get a hold of your rep. they continuously mess up and do not issue checks when suppose to causing my employees to get upset. they constantly switch out your rep every month or so, clearly they cannot retain employees which is a big part of the problem Im sure. Stay away from paychecks go elsewhere.